Latest Inspection
This is the latest available inspection report for this service, carried out on 16th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Smyth House Residential Home.
Annual service review
Name of Service: Smyth House Residential Home The quality rating for this care home is: The rating was made on: two star good service 0 6 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: John Goodship Date of this annual service review: 1 6 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 106 High Street Leiston Suffolk IP16 4BZ 01728831373 Telephone number: Fax number: Email address: Provider web address:
petmalmayh@aol.com Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Mr Peter Michael Mayhew Number of places (if applicable): Under 65 Over 65 0 15 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Smyth House is a private residential care Home providing care and accommodation since 1995. The Home is registered under the Provisions of the Care Standards Act 2000 to accommodate 9 older persons. A major variation was approved in August 2007 to increase the accommodation by six places.Located on the main road in the town of Leiston, Smyth House is close to all the amenities, with a regular bus service. The Home is semi-detached with a restaurant one side and a private road on the other side. Level access to the Home is via the side or rear entrance as there is one step to the front entrance. The Home is on three levels and access to the upper floors is by a shaft lift and stair lifts. The accommodation comprises thirteen single rooms and one shared room. Eight rooms have en-suite facilities and one room on the ground floor benefits with an en-suite shower and toilet. The garden is laid to lawn with a vegetable patch, greenhouse and a summer house. 0 6 1 0 2 0 0 8 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notificationsand are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA). It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The eight residents who replied to our survey all commented on the warm and friendly atmosphere of the home. and how the staff made them feel settled and involved. Relatives who completed the surveys on behalf of their family member all said how pleased they were that their family member was living in Smyth House. Two NHS professionals said that the home liaises well with them regarding residents medical needs. One said: Excellent service and caring staff. I have no concerns. The AQAA told us about the problems a small home has in meeting all the training needs of staff both in time and in cost. But it said that steps had been taken to overcome some of these issues by for example training the manager to be an NVQ Assessor. The AQAA also told us about their plans for the next year, including updating the older part of the house to meet new fire regulations, adding a conservatory to increase the space for residents to use, replacing the laundry and providing a staff room. The home continues to let us know about things that have happened since our last inspection and they have shown that they have managed issues well. They work well Annual Service Review Page 3 of 5 with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 6th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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