Latest Inspection
This is the latest available inspection report for this service, carried out on 11th August 2009. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sobell Lodge.
Annual service review
Name of Service: Sobell Lodge The quality rating for this care home is: The rating was made on: three star excellent service 1 2 0 8 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Wendy Mills Date of this annual service review: 1 5 0 8 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Mote Lodge High Street Staplehurst Tonbridge Kent TN12 0BJ 01580893996 01580890109 tracy.haith@lc-uk.org www.lcdisability.org Leonard Cheshire Disability Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 21 0 The maximum number of service users to be accommodated is 21. The registered person may provide the following category/ies of service only: Care home only ? (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Physical disability (PD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sobell Lodge is a part of Leonard Cheshire Foundation. The foundation is now known as Leonard Cheshire Disability. The home provides care and support for up to twentyone people with physical disabilities. The home is purpose built. There are two floors. Currently all the accommodation for the service users is on the ground floor with training and storage rooms on the second floor. However, Leonard Cheshire Disability is reviewing the use of the second floor and considering the possibility of providing
Annual Service Review Page 2 of 6 1 2 0 8 2 0 0 8 access to all areas for the service users and the potential for providing additional service users rooms. All the service users have thier own rooms with en suite facilities and the necessary adaptations to meet their mobility and independence needs. The home is located near to the centre of the village of Staplehurst and to local shops, a library, medical centre and pub; it is next door to the active village Community Centre. There is a bus stop nearby on the main road and a railway station half a mile away. The weekly fees for this service begin at £950 and are based on the individual care and support needs of each service user. Additional charges are made for chiropody, holidays and outings, transport and day centre attendance. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last inspection. This included:The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment quality report that focuses on how well outcomes are being met for the people using the service. A telephone conversation with the registered manager of the home. Information we have received about the way the service has managed any complaints. The previous Key Inspection report and the results of any other visits we have made to the service in the last twelve months. Relevant information from other organizations. What other people have told us about the service. This included a telephone conversation with the link resident for the home. What has this told us about the service? The last key inspection of this home was on 12th August 2008. The service returned the AQAA when we asked for it. It gave us very good information about the way the service has progressed over the past year. It identified areas that have improved and others where further developments are planned. This included good evidence that the service seeks the views of the people who use this service and other stakeholders. The home has sound quality assurance systems in place. The AQAA told us that there are regular meetings for the people who use this service, service user panels, annual questionnaires for service users and stakeholders as well as visits from representatives of the registered provider. The manager runs and open door policy where residents can talk to her at any time. The people who use this service are given very good information by the home and the registered provider, Leonard Cheshire Disability (LCD). New residents are given a Welcome Pack, that includes a copy of the last inspection report, information about the home, the Service User Guide and the Statement of Purpose. There is organisation literature such as Choice and Know your Rights, magazines that keep people informed of developments within LCD and the wider areas of public interest. The home supports the people who use this service to live as independently as they would wish. The home keeps them informed of their rights and choices. It also encourages them to become part of the wider community, influencing disability issues such as access to local public transport services and campaigning against pavement Annual Service Review Page 4 of 6 parking. LCD has a regional Service User Network Association (SUNA) and a representative form this group has been invited to talk to the people who use this service as well as delivering training to assist them participate more. There is also a Communications Officer who supports those with communication difficulties to ensure that they can express their needs and wishes effectively. The service has told us that they intend to continue campaigning for better access for people with disabilities and to have a service user become a member of the organisations National Campaigns Academy. The previous inspection report identified that people who live in this home experience excellent outcomes in all aspects of their care. In particular, the home promotes healthy lifestyles, good health care and service user involvement in all aspects of the running of the home. The AQAA confirmed that the home continues to be proactive in this area of care. It works closely with other health and social care professionals to ensure a consistent and effective, multi-disciplinary approach to all aspects of health promotion. Over the past year more people have been able to take all, or part, responsibility for their medication. Since the last inspection the home has been recommended for Stage 2 accreditation as a Practice Development Unit (centre of excellence) by the Centre for Development of Health Care Policy and Practice at Leeds University. The link resident confirmed that standards of care at the home remain excellent and that the views of the people who use the service are given the highest priority in the running of the home. She spoke very positively about the recent recruitment of new staff, the way the service users were involved in the selection process and the way in which the new staff have settled in to the home. What are we going to do as a result of this annual service review? There will be no change to the inspection plan as a result of this annual service review. It should be noted that we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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