Latest Inspection
This is the latest available inspection report for this service, carried out on 29th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St David`s APL.
Annual service review
Name of Service: St David`s APL The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Annie Foot Date of this annual service review: 2 9 0 6 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 11 Barton Villas Dawlish Devon EX7 9QJ 01626865597 01626867194 st.davidsapl@btinternet.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: David Hardee Number of places (if applicable): Under 65 Over 65 9 0 Service users must be between 17 and 45 years of age on admission. The maximum number of service users who can be accommodated is 9. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St Davids is registered to provide care for up to 9 people with learning disabilities aged 17- 45. The Home is a large semi-detached house in a residential area of Dawlish within walking distance of the hospital, shops, amenities and bus and train services. On the ground floor there are four further bedrooms, three of which could be used in conjunction with the seperate lounge and kitchen as a self-contained flat, with access to the garden. The first floor has an open plan kitchen and dining room, a lounge, and office. There are five bedrooms on the second floor, all of which are ensuite. The laundry facilities are in a separate building just outside the ground floor
Annual Service Review Page 2 of 7 flat. There is a static mobile home in the back garden, which is lived in by a person with a learning disability, supported by staff at St. Davids. A copy of the CQC inspection report on the home is available on request from the manager. Fees for the home range from #350 - #1100 per week. General information about fees and fair terms of contracts can be accessed from the Office of Fair Trading web site at /www.oft.gov.uk . Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection which took place on 25 June 2008. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and very detailed and gave us all the information we asked for. We received 7 completed surveys from people living at the home and had a telphone conversation with one service user at their request. Some residents had received help from their key worker in completing the forms. The surveys tells us that people are asked if they would like to move into the home and are provided with plently of information to make a decision. One person said, I am very happy that I made this decision. Everyone says they choose what they want to do during the day, evening and at weekends. Everyone says they are very happy living at the home. The home has high occupancy levels. One person was admitted during the year. The AQAA tells us that there are opportunities for mixing with people of all kinds through the activities programme. One person told us that they like most of the activities but not the ones which are too strenuous but they do like the secret garden. Another said, my day is full of activities which the staff arrange. Staff say, we pride ourselves on the range of activities we provide, and another residents have say in Annual Service Review Page 4 of 7 everything through regular residents meetings. The home takes an open approach to managing complaints. Procedures are carefully explained to residents and are available in an appropriate format to ensure understanding. Everyone who responded to a survey said they know who to talk to if they have a worry or concern. Some people said that the staff can tell if I am unhappy by my facial expressions. No complaints were received during the year. 10 permanent staff are employed at the home. 6 have achieved an NVQ level 2 or above in care. All staff receive induction and ongoing training. Surveys were completed and returned to us from 5 members of staff. Staff tell us that they are always provided with up to date information about the needs for the people they care for. All the staff responding to a survey are very positive about their working environment. Comments include: the home provided a relaxed family based service, I am very happy to be employed at St Davids and could not wish for a better staff team, the clients are a real tonic to work with. Staff say that the home,brings a lot of enthusiasm encouragement and support to its service users. I am really grateful I work in such a loving environment and that, the staff work well together. There is a low staff turnover. One person has left over the year. Staff say that they are well supported by the manager who is said to welcome all our ideas. All residents have choice with regard to their own bedrooms and communal areas of the home.The garden and recreational areas are well kept, and focus towards the residents choices of appearance and facilities. Improvements have been made to all living areas over the past year and the outside of the building has been re-furbished and decorated. The home aims to offer a professional and caring service to residents. Residents needs are put first at all times, and the service listens and responds to comments and requests. The home has a range of policies and procedures in operation which are regularly reviewed. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 24 June, 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 7 Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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