Latest Inspection
This is the latest available inspection report for this service, carried out on 25th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Marys View.
Annual service review
Name of Service: St Marys View The quality rating for this care home is: The rating was made on: two star good service 2 7 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Elizabeth Gaffney Date of this annual service review: 2 2 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: Brook Street Whitley Bay Tyne & Wear NE26 1AF 01912513630 F/P01912513630 greynewbiggen@ic24.net Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Lifestyles - Care & Support Ltd Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 10 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: A new manager has been appointed and is making application to register. 2 7 0 1 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St Marys View is a short walk away from the sea front in Whitley Bay and is convenient for the town centre. There is easy access to local shops, leisure facilities and transport links. There is a communal lounge, a dining room, a small lounge on the ground floor, a kitchen and separate laundry. A bathroom, a walk in shower and toilet are available on the ground floor. The home has two other bathrooms, a shower and toilet facilities. The home has nine bedrooms with wash hand basins and one bedroom on the ground floor has an en-suite. The home does not have a passenger lift. Inspection reports and information about the home are readily available. Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: * The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service; * Information we have about how the service has managed any complaints; * What the home has told us about things that have happened in the service, these are called notifications and are a legal requirement; * The previous key inspection and the results of any other visits that we have made to the service in the last 12 months; * Relevant information from other organisations; * What other people have told us about the service. No surveys were returned. What has this told us about the service? The home sent us their AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service. Plans for improving the service are in place. For example, in respect of promoting equality and diversity, the AQAA told us that: * Staff challenge oppressive practice in their day to day work; * Staff who have completed a recognised qualification in care have covered equality and diversity issues as part of the course; * The manager is taking steps to arrange additional equality and diversity training. The AQAA also told us that: * The home conducts a comprehensive assessment of need before people can move into St Marys View. This helps the home to make a decision about whether they are able to offer a suitable placement; * A range of care plans has been devised for each person. This helps to make sure that staff are clear about how to meet peoples needs; Annual Service Review Page 3 of 5 * People are supported to engage in a range of activities both within the service and the wider community; * People are supported to manage their own healthcare needs; * Arrangements are in place to keep people safe from harm or abuse. The home has made one safeguarding referral following which a safeguarding investigation was carried out by the local authority. No staff have been referred to the Independent Safeguarding List because they are considered unsuitable to work with vulnerable adults; * Improvements have been made to the building to ensure that St Marys View provides people with a well maintained home which meets their needs; * Staff are subject to a range of pre-employment checks to ensure that they are suitable to work with vulnerable adults; * Arrangements are in place to promote and protect peoples health and well being. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 01/10/12. However, we can inspect the home at any time if we have concerns about the quality of the service or the safety of the people using St Marys View. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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