Latest Inspection
This is the latest available inspection report for this service, carried out on 10th December 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Vincents House.
What the care home does well St Vincents has been accredited for their the end of life care (Gold Standard Framework) primarily this was for their work within the palliative care unit but they are now putting this into action throughout the home for the benefit of all residents.They are continuing their links with Trinity Hospice. The home have introduced Dementia Care Mapping training, which is been led anddeveloped by an independent specialist company. The home now has a weekly visit from a Consultant Geriatrician to the great benefit of the people who live in the home and the staff to whom he gives training. The Manager undertakes different types of training sessions to equip him to manage the home, and is presently undertaking a degree in the management of health and social care. He has all the qualifications and experience to manage this service. Each unit now has a unit manager who is undertaking the Registered Managers Award, and also external training in management in conjunction with another local home What the care home could do better: There were no requirements or recommendations made at this visit. St Vincents is working hard to consolidate good practice and further their partnerships with other professionals for the benefit of all who live within the home. Random inspection report
Care homes for older people
Name: Address: St Vincents House Queen Caroline Street Hammersmith London W6 9QH two star good service 17/03/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ann Gavin Date: 1 0 1 2 2 0 0 9 Information about the care home
Name of care home: Address: St Vincents House Queen Caroline Street Hammersmith London W6 9QH 02086000510 02087485912 admin.st.vincent@careuk.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Care UK Community Partnerships Ltd care home 92 Number of places (if applicable): Under 65 Over 65 48 44 dementia old age, not falling within any other category Conditions of registration: 0 0 On the Ground Floor Unit up to 10 people may be aged between 50 and 65. Date of last inspection Brief description of the care home St Vincents House is a purpose built registered care home providing nursing care for elderly frail people and people with dementia. There is also a separate unit on the ground floor which is also a Palliactive Care Unit for ten people aged 50-65. The home opened on 3rd April 2006 and is situated in Hammersmith, West London. It is well located, close to public transport links, shops and services. The weekly fees for the service range from #795-#908. 1 7 0 3 2 0 0 9 Care Homes for Older People Page 2 of 7 What we found:
This unannounced visit took place on the 10th December from 10 am until 1. 15 pm. The purpose of the visit was to look at compliance of the requirements made at the last inspection in March 2009 Time was spent talking with the Manager and staff and on the first floor unit,looking at care plans and other documentation. The Annual Quality Assurance Assessment (AQAA) completed by the Manager was also used to inform this inspection. The interactions observed between staff and residents were positive. The requirement and the recommendations made at the last inspection have been met. The Manager reported in their AQAA that the staff were now better trained in person centred care planning. Care plans are reviewed monthly with the residents and, if they wish, with their families or representatives. The care plans seen on the first floor were more centred on how someone may wish to be supported. Their was a greater picture of the whole of the person highlighting their needs and preferences. St Vincents now has a weekly visit from a Consultant Geriatrician to the great benefit of the people who live in the home. The Consultant also provides training to the staff whose increased knowledge also benefits the residents care. The issue about changing from cook chill to in house catering continues. Currently peoples cultural requirements are met through local sources who provide polish and Caribbean food. There is now more than 50 of care staff who have gained a NVQ level 2 qualification and a rolling programme to ensure that all care staff achieve training. The role of the senior carers has been developed and there are further plans to provide training particularly in management training. Their current role is to oversee carers on the units, provide supervision and link with the nursing staff. The home has just been recommended for a Beaconstatus, for its end of life care by the Gold Standards Framework (GSF) What the care home does well:
St Vincents has been accredited for their the end of life care (Gold Standard Framework) primarily this was for their work within the palliative care unit but they are now putting this into action throughout the home for the benefit of all residents.They are continuing their links with Trinity Hospice. The home have introduced Dementia Care Mapping training, which is been led and
Care Homes for Older People Page 3 of 7 developed by an independent specialist company. The home now has a weekly visit from a Consultant Geriatrician to the great benefit of the people who live in the home and the staff to whom he gives training. The Manager undertakes different types of training sessions to equip him to manage the home, and is presently undertaking a degree in the management of health and social care. He has all the qualifications and experience to manage this service. Each unit now has a unit manager who is undertaking the Registered Managers Award, and also external training in management in conjunction with another local home What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
