Latest Inspection
This is the latest available inspection report for this service, carried out on 3rd March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Wilfred`s - Arundel Priory.
Annual service review
Name of Service: St Wilfred`s - Arundel Priory The quality rating for this care home is: The rating was made on: three star excellent service 2 5 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jo Hartley Date of this annual service review: 2 7 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 2 London Road Arundel West Sussex BN18 9BZ 01903882079 01903883904 managerarundel@osjctwilts.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Order of Malta Homes Trust Number of places (if applicable): Under 65 Over 65 0 20 The maximum number of service users to be accommodated is 20. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St Wilfreds is a care home registered to accommodate 20 residents in the category of older people (OP) over 65 years of age not falling within any other category. The home is within the converted old priory building situated close to Arundel castle and is owned by the Orders of St.John Trust. Accommodation is provided over two floors with all rooms occupied on a single occupancy basis. A lift is installed to allow access to the first floor. Due to the age and layout of the building parts of the home are accessible via short flights of steps. This is referred to in the homes Statement Of Purpose. The
Annual Service Review Page 2 of 6 None 2 5 0 2 2 0 0 9 home is set in attractive well-maintained gardens, which are only partially accessible to the residents. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was comprehensive and clear and gave us good information about the services being provided. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. At the last inspection visit we found that the people living in the home were assessed to ensure that their needs could be met and care plans were in place. Care plans are reviewed at regular intervals with the involvement of the resident concerned. In the AQAA we were told that the home works closely with the resident, their family or representative, and health professionals to assess and identify the needs and expectations of each resident before admission. The home has a system in place to assess areas of risk. We were told that where a level of risk is identified, this is discussed with the resident and a plan compiled to reduce the risk without impairing the residents quality of life and personal fulfilment. We were told in the AQAA that St Wilfrids Priory offers a wide range of activities designed to encourage each resident to maintain their independence, mobility, and individuality. Staff encourage and enable residents to pursue their hobbies and interests and to widen these where possible, for example via our yearly Activity Holiday, where a sponsored resident and a nominated carer travel to an organised activity based holiday centre to try out and join in with others in such diverse activities as canoeing, archery, abseiling and horse riding/buggy driving. Residents are involved with the running of the home through residents meetings, newsletters and quality assurance questionnaires. Annual Service Review Page 4 of 6 We were told in the AQAA that the home has thorough recruitment procedures and that staff receive the training they need to meet the needs of the people who live there. We were told that the home has seventeen permanent care staff and that fifteen have NVQ, (National Vocational Qualification) Level 2 or above. There has been one complaint received by the home in the last twelve months which was dealt with within the required timescales. There have been two Safeguarding Adults investigations in the last twelve months. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. The home works well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We will not be changing our inspection plan and will carry out a key inspection before 25/02/2012. However we can visit the home at any time if we receive information that gives us cause for concern. Annual Service Review Page 5 of 6 Reader Information
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