Latest Inspection
This is the latest available inspection report for this service, carried out on 14th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Stewart House Care Home.
Annual service review
Name of Service: Stewart House Care Home The quality rating for this care home is: The rating was made on: two star good service 1 8 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Andy McGuckin Date of this annual service review: 0 4 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 85 Bloxham Road Banbury Oxfordshire OX16 9JS 01295259541 Telephone number: Fax number: Email address: Provider web address:
c.echlin@btopenworld.com Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Ms Carol Echlin Number of places (if applicable): Under 65 Over 65 3 0 0 3 The maximum number of service users who can be accommodated is: 3 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - OP Dementia - DE Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Stewart House is a small private care home for adults over the age of 65. The home is registered to provide accommodation and care for up to three people over 65, up to two of whom may have a dementia. It has been registered as a care home since 24 May 1993. It is in a residential area of Banbury. Only non-smokers are accommodated. The accommodation is provided in a family environment with the owner and her 1 8 0 3 2 0 0 9 Annual Service Review Page 2 of 6 husband living alongside service users, with the owner providing most of the care. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, from the home since the last key inspection. This included: The annual quality assurance assessment (AQAA) which was sent to us by the service has been included. The AQAA is a self-assessment tool that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. It also provides information we have about how the service has managed any complaints and what the service has told us about things that have happened within the service, these are called notifications and are a legal requirement. The previous key inspection has been taken into account and the results of any other visits that we have made to the service in the last 12 months are included in the report. We have included relevant information from other organisations where this is available. Fees charged for the service can be obtained directly from the agency. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People using the service have told us in the past that are happy with the quality of the service provided. The home continues to let us know about things that have happened since our last key inspection and they have shown us that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. Stewart house is a small residential home providing care for three residents. The home is owned by the proprietor it is separated between upstairs and downstairs. Downstairs provides the residential part and upstairs provides accommodation for the family. The provider is the main carer with backup from her husband. She takes on staff through an agency when she needs them or to cover for her leave. The agency are able to provide care staff who know the home and its residents. The agency used by the home is registered and inspected by us and has a good quality rating. The homes proprietor by her own admission learnt an important lesson over the past year. She took in a lady having done a full assessment. It turned out that the lady was far more demanding and had higher care needs than first thought. During the time she was there the home experienced disruption to its service users and staff. The home managed to meet her needs as far as they were able until nature took its its course and the lady passed away. The proprietor undertakes the assessments and risk assessments in person and is now much more realistic about what the home can offer and what they cannot. Due to the size of the home the residents needs and wishes are well known to the proprietor. She meets with them on a daily basis to discuss their needs for the day and any activities they wish to do. The home is in the process of providing disabled access to the home which will open up a wider range of potential service users. The home Annual Service Review Page 4 of 6 have identified a need to fill vacancies quicker and is in liaison with other health care professionals to speed up this process. Care plans are compiled so that someone new or unfamiliar with the current needs of the service users would be able to gain an up to date picture of the service users needs. The home has two small lively dogs which provide comfort and entertainment to the residents. Individual needs, wants and beliefs are taken into account and are integral to the daily life of the home. It is acknowledged that food plays an important part of daily life and a healthy fresh diet is provided. This is backed up by regular monitoring from visiting health care professionals to ensure residents stay fit healthy and active. The home has linked a CCTV camera to a bird box in the garden and residents are able to watch the comings and goings of the birds and also the arrival of new chicks. This is very popular with residents and their guests and often replaces television programmes. Residents are able to express an opinion or complain directly to the proprietor and complaints are usually dealt with quickly. The home has a formal complaints procedure which can be implemented if the complaint cannot be resolved. No formal complaints have been received by us since the last inspection. The management of the home benefits from the small size and hands on approach of the proprietor. The home provides a good standard of one to one care for those who prefer a smaller homely atmosphere to that of a large establishment. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by December 2010 However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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