Care Home: Sunnycroft

Similar services:

• St Vincents
• The Cotswold Home
• Winton House
• Rush Court
• Hillyfield Rest Home
• The Maypole Nursing Centre
• The Briars

What the care home does well The home is now able to show that people are getting the medicines that they have been prescribed. What the care home could do better: In order to demonstrate your ongoing and continuing compliance in these matters you must ensure that the systems that you have put into practice are embedded into the daily practice of all staff. Random inspection report Care homes for older people Name: Address: Sunnycroft 143 Moorgreen Road West End Southampton Hampshire SO30 2HG one star adequate service 14/10/2008 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Geraldine Yates Date: 1 9 1 1 2 0 0 9 Information about the care home Name of care home: Address: Sunnycroft 143 Moorgreen Road West End Southampton Hampshire SO30 2HG 02380472503 02380472503 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Melanie Ann Brown Type of registration: Number of places registered: Conditions of registration: Category(ies) : Sunnycroft Residential Care Home Ltd care home 19 Number of places (if applicable): Under 65 Over 65 0 19 dementia old age, not falling within any other category Conditions of registration: 19 0 The maximum number of service users to be accommodated is 19 The registered person may provide the following category of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Dementia (DE) Old age, not falling within any other category (OP) Date of last inspection 1 4 1 0 2 0 0 8 Care Homes for Older People Page 2 of 8 Brief description of the care home Sunnycroft is a large detached chalet bungalow, situated on the outskirts of West End, overlooking fields and is double-glazed throughout. The home has a separate dining room. Residents are accommodated in five double bedrooms and nine single bedrooms. With the exception of one, all bedrooms are provided with an en-suite WC. This bedroom has a toilet near by, which is used exclusively by the occupant of that room. A passenger lift provides access to accommodation on the first floor. The home is registered to accommodate nineteen older people, including those with dementia. The current fees are between 435 pounds and 595 pounds a week. Care Homes for Older People Page 3 of 8 What we found: The reason for this inspection was to assess compliance with the statutory requirement notice dated 27 October 2009. You were required by 10 November to 1. Have a medication policy and procedure in place that conforms to the Royal Pharmaceutical Society guidance - the handling of medicines in social care. The policy and procedure must include the process for receiving medication into the Home and the recording of this. 2. Have a system in place to record the date and quantity of all medication received into the Home, with the record signed and dated by the person responsible for checking in the new medication. 3. Ensure all medication is stored securely including those that require refrigeration. There must be a designated fridge which is lockable and kept locked at all times. 4. Have a system in place to prevent a build up of medication. You must record the quantities of medication carried forward, that also includes a monitoring of these levels, rotation of new and old stock to ensure medication is in date. 5. Ensure you provide clear written guidance to staff for each service users who is prescribed as required (PRN) medication, as to when to administer the medication and any triggers or indicators known that shows the medication is needed. You must maintain records of - date, time, dose, service user name and what medication was administered. 6. Have a system in place that accurately records all medication that is administered, including: medication name, the dosage, the date, the times, refusal or unable to take medication and the signature of the person administering the medication. 7. Have a system in place to ensure the safe disposal of unused or out of date medicines. At this visit we looked at records of medicine receipts, disposals and given to people, medicine supplies and storage, policies and procedures, care plans for giving people their medicines and talked to the manager and provider. The medication policy and procedure had been reviewed. It now includes details of the process for receiving medicines into the home and how to record this plus the process to be followed when medicines are no longer needed and how to safely dispose of them. All staff who handled medicines in the home have read the new procedures and signed to confirm this. Records were being kept of medicines received into the home and of any balance brought forward from one medication cycle to the next. These were signed and dated by the person completing the record. All medicines were stored securely for the protection of people who use the service. This Care Homes for Older People Page 4 of 8 included the refrigerator used to store any items requiring cool storage, which is now fitted with a lock. At the last inspection on 23 September 2009 there was an excess of some medicines. These had been disposed of appropriately and a record of their disposal was seen. When medicines were prescribed to be given only when needed written guidance had been produced for staff describing when the medicines were to be given. In addition clear records were being kept of when these medicines were given to people. Clear records were kept of all medicines given to people. These included the medication name, the dosage, the date and the times that they were given. If any medicines were not given the reason why was clearly documented on the medication administration record chart. There were no gaps or ambiguous entries in these records. We found that the statutory requirement had been met. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 33 26 The registered provider must 07/11/2009 carry out monthly quality assurance visits as detailed in the regulation and a report of the visit must be kept in the home. To ensure quality for service users. Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!