Latest Inspection
This is the latest available inspection report for this service, carried out on 18th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sussex Clinic.
Annual service review
Name of Service: Sussex Clinic The quality rating for this care home is: The rating was made on: two star good service 1 1 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ann Peace Date of this annual service review: 1 3 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 44-48 Shelley Road Worthing West Sussex BN11 4BX 01903239822 01903249997 carolassadi@ashbourne-group.wanadoo.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Sussex Clinic Limited Number of places (if applicable): Under 65 Over 65 0 40 40 0 The maximum number of service users to be accommodated is 40 The registered person may provide the following category of service: Care home with nursing (N) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Old age, not failing within any other category (OP) Physical disability (PD) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sussex Clinic is a detached; two-storey building that was once previously registered as a private hospital. It is situated approximately 1/4 of a mile from the centre of Worthing town with all its amenities and is near the sea front. It is privately owned and provides residential and nursing care for up to forty residents in the category of Older Persons. Within those registered beds is a provision for up to six persons under the age of 65yrs with a physical disability.
Annual Service Review Page 2 of 6 Registered manager left post vacant. 1 1 1 1 2 0 0 8 Accommodation is provided in twenty-four single and nine double rooms. Seven of the single rooms and six of the double rooms have en-suite facilities. The rooms are arranged on two floors with a lift giving access to all but those on the mezzanine floor. Two lounges and a separate dining room provide the communal space. There is a generous parking area to the front of the building and a secluded and welltended garden to the rear, which is suitable for wheelchair users. Mrs Manejeh Shoai - Naini represents Sussex Care Ltd as the responsible person. The Registered Managers post is currently vacant. In 2008 the fees ranged from 331 pounds per week to 650 pounds per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all of the information we have received or asked for since the last key inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met by people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the last Annual Service Review report. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their AQAA when we asked for it. It was clear and gave us all of the information we asked for. We received 1 survey from a resident. They told us they had been given a contract and enough information about the home to make a choice. They said they always receive the care and support they need and that staff are available when need. They said staff usually listen to and act on what they say and they always get the medical care they need. They said that sometimes there are activities that they want to take part in, but they never like the meals served in the home. They knew how to make a complaint and who to. They said the home is always fresh and clean. We received one survey from a health professional who told us that usually the right information is gathered about residents to be able to plan care, residents health care needs are aways monitored reviewed and met and that the home usually seeks advice on how to meet residents social and health care needs. We were told that the home usually respects residents privacy and dignity and usually supports residents to live the life they choose. They told us that the manager and staff usually has the right skills and experience to meet social and health care needs and they usually respond to the diverse needs of the individual. They said that the home usually responds appropriately if anyone has raised concerns. Some comments were The refurbishment of the home has made a big improvement and generally residents needs are met. There was a concern expressed that the staff do not always have a good command of English. Annual Service Review Page 4 of 6 The provider needs to take on board and act on the negative comments about the activities, food and the staffs ability to speak and understand English. We were told in the AQAA that in the last twelve months the home has improved in the following areas: The Statement of Purpose has been updated with photographs of the home. Staff training has been increased and some staff have been on Deprivation of Liberty and Mental Capacity training. The care plans have been updated to show the interests and hobbies of the residents so that staff can meet their social, cultural and religious needs. Staff have had training in how to provide activities and stimulation for residents. One bathroom has been upgraded and a ceiling hoist has been installed. New beds, other furniture and furnishings have been purchased. Some areas have also been re decorated and there is a rolling programme in place. A new maintenance manager has been employed to carry out and check all aspects of health and safety. We were told that improvements for the next twelve months include: Staff will compile life histories and personal profiles of residents to make their care more person centred and for staff to have a greater understanding of their needs. Provide educational meetings for relatives. Review all care plans to incorporate The Gold Standard Framework for end of life care. To employ an activity co-ordinator to organise a proper programme of activities on a daily basis. For all staff to have training in Deprivation of Liberty and Mental Capacity Act. More furniture and furnishings to be purchased. The AQAA stated that 4 complaints have been received in the last twelve months, all investigations were completed within 28 days and 2 were found to be upheld. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection within twelve months. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people living there. Annual Service Review Page 5 of 6 Reader Information
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