Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Old Police House.
Annual service review
Name of Service: The Old Police House The quality rating for this care home is: The rating was made on: two star good service 1 6 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Button Date of this annual service review: 1 4 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: The Old Police House The Old Police House Nunney Frome Somerset BA11 4NE 01373836211 01823837295 mrhodes@somerset.gov.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Somerset County Council (LD Services) Number of places (if applicable): Under 65 Over 65 8 0 The maximum number of service users who can be accommodated is 8. The registered person may provide the following category of service only: Care home providing personal care only- Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Learning disability- Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Old Police House provides care and support for up to eight adults who have learning disabilities and associated physical and sensory impairments. In addition, a high level of support is required with communication needs. The home is situated on the edge of the village of Nunney. The accommodation is arranged on two floors and includes single bedrooms for all. The building has been adapted in the past to accommodate people with additional care and support needs. The ground floor
Annual Service Review Page 2 of 6 1 6 0 2 2 0 0 9 accommodation is fully accessible and comprises six bedrooms, two bathrooms and communal space. Two further bedrooms are located on the first floor, which is accessed by a stairway. The property has an enclosed garden area at the rear. A team of staff throughout the 24-hour period supports the people who live at The Old Police House. Staff provide support in maintaining links with families, who are encouraged to remain involved in the lives of those who live here. The home has its own transport. Those who live here are able to get out and about into the wider community, with staff support. The current fee is 1,212 pounds per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included The annual quality assurance assessment (AQAA) was sent to CQC after being completed by the manager in December 2009 . The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Surveys were sent out to people using the service and other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The manager completed the annual quality assurance assessment (AQAA) and submitted it to the Care Quality Commission in a timely manner. The AQAA was fully completed and gave clear detail about the progress of the service over the past twelve months and looked at what improvements were planned over the next twelve months. We were told that as a result of listening to the views of people living at the home the home has developed more flexible rotas targeted toward individual needs. As a result people living at the home have more say in who supports them. The AQAA told us that redecoration of the dining area had been completed, making the environment warmer and less sterile. We received surveys from two staff member who work at the home, five relatives or carers and three people who live at the home. The forms from people living at the home were positive. People answered positively to the questions asked. Relatives surveys were very positive. Comments included our daughter is very happy at the old police house. The staff are excellent they give 100 care at all times staff are very Caring. It should be noted that two relatives stated that at times the home was short staffed. This was confirmed in the staff surveys with both staff members telling us the they sometimes felt short staffed. Staff told us that they are given up to date information with regard about the needs of people living at the home. Staff told us that they received induction and received adequate training. One person told us that they had to wait for some time before induction started. Comments from staff included we provide good basic care and we use communication methods such as intensive interaction, signs symbols photos objects of reference well. It should be noted that both staff members and one relative felt that the home needed updating and may not always be the ideal environment to meet the needs of people living at the home. We receive have received no concerns or complaints about the service. We receive regular and appropriate notifications in line with Regulation 37 of the Care Annual Service Review Page 4 of 6 Home Regulations. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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