Latest Inspection
This is the latest available inspection report for this service, carried out on 28th September 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Old School House.
Annual service review
Name of Service: The Old School House The quality rating for this care home is: The rating was made on: two star good service 2 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Joan Browne Date of this annual service review: 2 8 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: The Old School House Thame Road Longwick Princes Risborough Buckinghamshire HP27 9SF 01844343620 01844343620 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Nahida Arif Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: 1. The registered person may provide the following category/categories of service only: Care home only - (PC) to service users of the following gender: Either Whose primary needs on admission to the home are within the following categories: Old age, not falling within any other category - (OP) Dementia (DE) Mental disorder, excluding learning disability or dementia (MD) 2. The maximum number of service users to be accommodated is 12. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The registered manager of the home resigned in June 2009 2 1 1 0 2 0 0 8 Number of places (if applicable): Under 65 Over 65 12 12 0 0 0 12 Date of last key inspection:
Annual Service Review Page 2 of 6 Date of last annual service review (if applicable): Brief description of the service The Old School House is a care home providing personal care for up to twelve older people with care needs associated with old age, dementia or mental disorder. The home is a converted building that was originally the village schoolhouse and is situated in Longwick. Accommodation is situated on the ground and first floors of the home. Access to the bedrooms on the first floor is via a stair lift. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from health care professionals. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations . What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) within the timescale requested. Information about what the service does well, what they could do better and their plans for improvement were completed fully. Statistical information was also received. It is clear that the home continues to provide a good service and they know what further improvements they need to make. The homes registered manager has resigned and the registered provider has stated her intentions to manage the home. She has started the registration process with the Commission. Surveys were received from seven people using the service and two health and social care professionals. All of the comments received were complimentary and included the following: This is an excellent home and I would recommend it to anyone looking for a care home for an elderly relative. The home tries to cater for the residents likes and dislikes. The staff are very kind and caring to residents and visitors alike. The food at meal times is good. The staff are very good and the home is very comfortable. Two health and social care professionals responded to the Commissions survey and they said that the home usually responds to the diverse needs of people using the service. One respondent said that the home has excellent communication with health care professionals. The AQAA informed that as a result of listening to people using the service the home has put up an activities board in the lounge to keep people informed about what activities are due to take place. Outside entertainers visit the home, such as organ players, children from local schools put on shows. A pet as therapy (PAT) dog visits the home and yoga classes are facilitated. The AQAA stated that the activity organiser had undertaken an activity training course. As a result people are keen to take part in organised activities. The home has arranged more outside activities for people to participate in such as garden fetes, tea parties and visiting garden centres. The homes barriers to improvement have been that it has experienced difficulty attracting staff who meet the job specification to a caring profession. It has placed numerous adverts and received many responses, which have not materialised. The home has tried to overcome these barriers by placing adverts in different newspapers, local shop windows and the local job centre. It has also approached a recruitment agency to assist in recruiting the right caliber of staff. Staff wages have been increased Annual Service Review Page 4 of 6 and enhanced rates for weekends and bank holidays have been introduced. The home has not had any safeguarding referrals within the last twelve months. The AQAA informed that the home promotes equality and diversity. For example, people are encouraged to choose their own clothes and their sexuality is encouraged. A hairdresser visits the home weekly. Newspapers, books magazines, (listening books for hearing impaired and Braille for visually impaired) are made available for those who wish to use that service. The home employs a diverse staff team although the current people using the service are predominantly British. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by October 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
