Please wait

Care Home: The Pembury

  • 9 Pembury Road The Pembury Gloucester Glos GL4 6UE
  • Tel: 01452521856
  • Fax: 01452303418

The Pembury is a converted guesthouse in the St Barnabas area of Gloucester. It is a detached house that provides accommodation for up to eight adults with a learning disability. The house has accommodation on the ground and first floor. All bedrooms have en-suite accommodation and four are located on the ground floor. On the ground floor there is also a large communal lounge, separate dining room with quiet computer area, kitchen, sensory room and laundry. To the front, back and side of the property is garden area screened by a fence with a patio are at the rear, all of which is well maintained. The home is staffed twenty four hours a day and a Manager is in day to day charge of the home. Fees charged at the home range from four hundred and fifty pounds per week to nine hundred and fifty pounds per week and is dependent upon individuals assessed needs and support requirements. A copy of the Statement of Purpose can be obtained from the office.

  • Latitude: 51.840000152588
    Longitude: -2.2420001029968
  • Manager: Miss Deborah Bayliss
  • Price p/w: -
  • UK
  • Total Capacity: 8
  • Type: Care home only
  • Provider: Mrs Sharon Foran,Miss Deborah Bayliss
  • Ownership: Private
  • Care Home ID: 16442
Residents Needs:
Learning disability

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for The Pembury.

Annual service review Name of Service: The Pembury The quality rating for this care home is: The rating was made on: two star good service 1 2 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lynne Bennett Date of this annual service review: 0 5 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service Address of service: The Pembury 9 Pembury Road Gloucester Glos GL4 6UE 01452521856 01452303418 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Mrs Sharon Foran,Miss Deborah Bayliss Number of places (if applicable): Under 65 Over 65 8 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Pembury is a converted guesthouse in the St Barnabas area of Gloucester. It is a detached house that provides accommodation for up to eight adults with a learning disability. The house has accommodation on the ground and first floor. All bedrooms have en-suite accommodation and four are located on the ground floor. On the ground floor there is also a large communal lounge, separate dining room with quiet computer area, kitchen, sensory room and laundry. To the front, back and side of the property is garden area screened by a fence with a patio are at the rear, all of which is well maintained. The home is staffed twenty four hours a day and a Manager is in day to day charge of the home. Fees charged at the home range from four hundred and fifty pounds per week to nine hundred and fifty pounds per week and is dependent upon individuals assessed needs and support requirements. A copy of the Statement of Purpose can be obtained from the office. 1 2 0 2 2 0 0 9 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual review. This included - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. (DataSet) - Surveys returned to us by people using the service and from other people with an interest in the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. - Relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? At the last inspection in 2009 the home was rated as a good service. We received the annual quality assurance assessment (AQAA) in December 2009. This provided some information about the service and how they had improved since the last inspection. The AQAA stated, The home practices person centred care treating service users as unique individuals. It confirmed that as part of the person centred approach people were learning new skills such as cookery and gardening and had 3 pet rabbits. Improvements over the past twelve months included producing a pictorial service user guide, employing extra staff and increasing the range of activities. People had the opportunity to take part in sit and fit exercises, had access to a themed entertainer and go to courses at their local college. They were also going to a range of clubs locally. The AQAA indicated that the staff would like to complete an advance planning form for end of life wishes. We received surveys from 4 people living in the home, 5 relatives, 3 health care professionals and 7 staff. People said, they look after me very well, food is lovely,we have lots of social activities, and my bedroom is clean and pretty. Relatives commented my son is occupied and has a full and active social life, The Pembury is very much a home for all the residents, and The Pembury is a very well run establishment. Many relatives commented that people were well presented, had a varied diet and the home was clean and pleasantly decorated. One relative said, The care that is given to everyone (including visitors) is second to none and I am confident that this is a safe, secure placement that caters for all my sons needs. Staff comments supported these statements as well as confirming that they had access to training, team meetings and good staff morale. One said, people who live at The Pembury are treated with respect and dignity. They are actively encouraged to help around the home and make choices in everyday decisions. Social and health care Annual Service Review Page 3 of 5 professionals agreed that the standard of care was high and that this is an excellent home. One commented, they have always been professional and courteous. Staff have done a brilliant job. They all knew about the complaints procedure. The home had not received any complaints. We (the CQC) had not received any expressions of concern or complaints. The DataSet indicated that nearly 80 per cent of staff had a NVQ Award in Health and Social Care. All staff had completed an induction which was equivalent to the Skills for Care Induction programme. The AQAA confirmed staff continued to have access to a robust training programme. What are we going to do as a result of this annual service review? We think the quality of this service has remained the same. Subject to any changes in registration and inspection practice following implementation of the Health and Social Care Act 2008, our current plan is to do a key inspection by 12th February 2011. We can however inspect the home at any time if we have concerns about the quality of the service or the safety of people living at the home. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

Promote this care home

Click here for links and widgets to increase enquiries and referrals for this care home.

  • Widgets to embed inspection reports into your website
  • Formated links to this care home profile
  • Links to the latest inspection report
  • Widget to add iPaper version of SoP to your website