Latest Inspection
This is the latest available inspection report for this service, carried out on 19th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Tixover Care Home.
What the care home does well The managers and staff team work very hard to create a relaxed and homely environment that meets people`s social and emotional needs as well as their health and personal care needs. People are supported to engage in activities and interests that correspond to their needs and interests. For one person this may simply be "getting some fresh air" and sitting in the garden watching the home`s chickens. For other people this will involve going shopping or another outside activity such as going to the garden centre. One person commented: "You couldn`t possibly get bored here."Mealtimes are afforded a high status in the home and people living in the home are very complimentary about the food and the way it is served: "The food is very good indeed, it is nicely presented and an interesting menu." "The breaded mushrooms are really good" "As often as possible I have eggs and bacon for breakfast." Staff are very knowledgeable about people`s personal care, health care and medication needs. Care plans outline people`s needs well and are clearly written and easy to understand. What the care home could do better: No recommendations or requirements were made at this inspection. Random inspection report
Care homes for older people
Name: Address: Tixover Care Home Tixover House Tixover Grange Stamford Rutland PE9 3QN three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ruth Wood Date: 1 9 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Tixover Care Home Tixover House Tixover Grange Stamford Rutland PE9 3QN 01780444491 01780444572 Tixoverhouse@barchester.com www.barchester.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Ms Catherine Jane Finlayson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Barchester Healthcare Homes Ltd care home 48 Number of places (if applicable): Under 65 Over 65 15 48 48 dementia old age, not falling within any other category physical disability Conditions of registration: 0 0 48 No more than 15 persons with Dementia should be accomodated within Tixover House Care Home. The maximum number of persons to be accommodated in Tixover House Care Home is 48 Tixover House is registered to provide personal care to male and female service users whose primary care needs fall within the following categories; Physical Disability over 65 years of age PD(E) 48 Physical Disability over the age of 55 years PD 48 Old age not falling within any other age category OP 48 Dementia over 65 years of age DE(E)
Care Homes for Older People Page 2 of 8 15 Date of last inspection Brief description of the care home Tixover House is part of Barchester Healthcare Homes Limited, and provides both residential and nursing care. Qualified nurses are on duty throughout the 24-hour period. The home is close to the village of Tixover on the A47, surrounded by open countryside. It is set within well-maintained grounds and is bright, clean and modern in design. All areas of the home and gardens are accessible to people who use wheelchairs. Many rooms have en-suite facilities and can be personalised with the residents own furniture, if so desired. There are attractive communal sitting rooms, and a dining area on the ground floor. There are additional toilets, and assisted bathing and showering facilities for less able residents. There is an in house laundry service and all food is freshly prepared and cooked on site. The Statement of Purpose and Service Users Guide (both give information about the home) are provided for all new residents, and a copy is available in the reception area, with the most recent inspection report. 0 5 1 0 2 0 0 9 Care Homes for Older People Page 3 of 8 What we found:
This random inspection included a visit to the service which took place on 19 May 2010 starting at 09:30am and finishing at 02:30pm. During the visit we looked at the care received by three people in detail; this involved looking at the care records, speaking to two of the people directly about the care that they receive and speaking to staff members about how they deliver care. We also spent some time looking at the social activities provided for people and spoke to the activities organiser about this. We spoke to several service users about the kind of activities they engage in at the home. Some people told us that the previous evening they had been on a visit to Peterborough Cathedral to listen to Evensong. People spoke very enthusiastically about this trip, including the picnic tea that they had enjoyed on the way. The activities organiser told us that a barbecue was being organised for the weekend (including a performance by local troup of morris dancers) and about other activities which relatives and friends of the people living in the home also attend. We spoke to people about what it was like to live in the home, about the support they received from staff and about the food. The registered manager and the deputy manager were available throughout the inspection to answer questions and to guide us through documentation. We looked at some peoples bedrooms, the communal areas of the home and the garden courtyard, where gates have been fitted to improve security for people using this area. We looked at staffing rotas and spoke to staff about the training they had received and their understanding about how to ensure people were kept safe. Before the inspection we looked at information that the service had sent to CQC, including their Annual Quality Assurance Assessment (AQAA). The AQAA is a selfassessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the care home does well:
The managers and staff team work very hard to create a relaxed and homely environment that meets peoples social and emotional needs as well as their health and personal care needs. People are supported to engage in activities and interests that correspond to their needs and interests. For one person this may simply be getting some fresh air and sitting in the garden watching the homes chickens. For other people this will involve going shopping or another outside activity such as going to the garden centre. One person commented: You couldnt possibly get bored here. Care Homes for Older People Page 4 of 8 Mealtimes are afforded a high status in the home and people living in the home are very complimentary about the food and the way it is served: The food is very good indeed, it is nicely presented and an interesting menu. The breaded mushrooms are really good As often as possible I have eggs and bacon for breakfast. Staff are very knowledgeable about peoples personal care, health care and medication needs. Care plans outline peoples needs well and are clearly written and easy to understand. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
