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Care Home: Trianon Nursing Home

  • 39-41 St John`s Road Exmouth Devon EX8 4DD
  • Tel: 01395269637/8
  • Fax:

Trianon provides accommodation, nursing and personal care for up to six people adults below 65 years of age - with complex physical and learning disabilities. The home is a bungalow within the town, at a distance from the centre of Exmouth but having some local shops. It has level access via two front doors, with parking available at the front of the bungalow. The home no longer has its own transport. The six single bedrooms have handbasins, with two bathrooms available that have adapted bathing facilities and toilets. There are two other toilets, two lounge/dining rooms with television and radio, a sensory room used for relaxation, a kitchen and a laundry room. Staff have access to a sluice room facility. Trianon has existed for several years under different ownership. Guinness Care and Support Ltd. now owns the home and employs most of the staff. A very small number of staff are still employees of the Devon NHS Partnership Trust. Fees are 1150 pounds per week for each service user. Additional charges are made for transport, holidays, some activities and any personal items, including continence pads in some instances. The Commission for Social Care Inspection (CSCI) reports are available on request from the home.

  • Latitude: 50.631000518799
    Longitude: -3.3929998874664
  • Manager: Manager post vacant
  • Price p/w: £1150
  • UK
  • Total Capacity: 6
  • Type: Care home with nursing
  • Provider: Guinness Care and Support Ltd
  • Ownership: Voluntary
  • Care Home ID: 17010
Residents Needs:
Learning disability

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Trianon Nursing Home.

Random inspection report Care homes for older people Name: Address: Trianon Nursing Home 39-41 St John`s Road Exmouth Devon EX8 4DD three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jane Gurnell Date: 2 0 1 0 2 0 0 9 Information about the care home Name of care home: Address: Trianon Nursing Home 39-41 St John`s Road Exmouth Devon EX8 4DD 01395269637/8 Telephone number: Fax number: Email address: Provider web address: Trianon@Guinness.org.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Guinness Care and Support Ltd care home 6 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 6 The maximum number of service users who can be accommodated is 6. The registered person may provide the following category of service only: Care home with Nursing - Code N to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Date of last inspection Brief description of the care home Trianon provides accommodation, nursing and personal care for up to six people adults below 65 years of age - with complex physical and learning disabilities. The home is a bungalow within the town, at a distance from the centre of Exmouth but having some local shops. It has level access via two front doors, with parking available at the front of the bungalow. The home no longer has its own transport. The six single bedrooms have handbasins, with two bathrooms available that have Care Homes for Older People Page 2 of 8 Brief description of the care home adapted bathing facilities and toilets. There are two other toilets, two lounge/dining rooms with television and radio, a sensory room used for relaxation, a kitchen and a laundry room. Staff have access to a sluice room facility. Trianon has existed for several years under different ownership. Guinness Care and Support Ltd. now owns the home and employs most of the staff. A very small number of staff are still employees of the Devon NHS Partnership Trust. Fees are 1150 pounds per week for each service user. Additional charges are made for transport, holidays, some activities and any personal items, including continence pads in some instances. The Commission for Social Care Inspection (CSCI) reports are available on request from the home. Care Homes for Older People Page 3 of 8 What we found: This inspection was undertaken to review the progress made in addressing the requirements and recommendations made at the previous inspection in May 2008 and repeated in the Annual Service Review in May 2009. The requirements related to the management of medicines and instructions to staff, reviewing the safeguarding policy and ensuring staff have received training in the protection of vulnerable adults, and to ensure the electrical hardwiring of the home is inspected. The recommendations related to the stained carpets in the lounge rooms, the practice of hand sluicing soiled laundry and staff training in a National Vocational Qualification. We looked at the medication records for two people living in the home, one of whom required medicine to be given periodically when needed. The information for staff was well recorded and gave clear instructions regarding the administration of these medicines. The acting manager confirmed that the practice of potting up medicines for one person in the evening had now been stopped and medicines were dispensed directly from the original packaging. There was no evidence that there had been any amendments, including handwritten changes to the medication administration records that were examined. The policy relating to the Safeguarding of Vulnerable Adults had been re-issued in January 2009 and referred to the local authoritys policy regarding the actions to be taken should it be suspected a person is at risk of abuse. Two staff on duty confirmed they had received safeguarding training and certificates were available to support this. The acting manager confirmed that the electrical wiring system had been inspected by an electrician however the certificate was not immediately to hand. The acting manager has been asked to send a copy of the certificate to the commission. With regards to the recommendations made in the previous inspection the stained carpets have been cleaned or replaced as necessary, the practice of hand sluicing soiled laundry has ceased and staff have received training in a National Vocational Qualification at level 2 and 3. The acting manager confirmed that five staff had recently qualified and one member of staff was in training. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 8 Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. 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