Latest Inspection
This is the latest available inspection report for this service, carried out on 21st December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Trinity House.
Annual service review
Name of Service: Trinity House The quality rating for this care home is: The rating was made on: two star good service 0 7 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Duncan Paterson Date of this annual service review: 0 6 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 105 Station Road Hendon London NW4 4NT 02082020114 Telephone number: Fax number: Email address: Provider web address:
mogiogwa@hotmail.com Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Quality Housing & Social Care Limited Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 5 The Registered Person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - Code MD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Trinity House is registered to provide care and support for up to five people with mental health problems, some of whom may have a forensic history. Although the service is registered for six people due to space restrictions there are only five bedrooms. The registered person is looking into the possibility of building an extension to the home in the future. Trinity House is a detached house in a residential street in Hendon and is well served with local transport, shopsand parks. There are four bedrooms on the first floor and one on the ground floor. Three rooms have an en-suite
Annual Service Review Page 2 of 5 None 0 7 1 0 2 0 0 8 facility consisting of a shower, toilet. Washbasins are in the room. The other two rooms are within close proximity of a bathroom and toilet. There is a communal lounge and dining room with an adjacent kitchen. The staffing structure consists of the manager, deputy manager and support workers, providing 24-hour support. The stated aims of the home are, To promote independence, self-determination and to contribute to the rehabilitative process. This enables service users to attain their optimum quality of life, and to move on to more independent living, in a home of their own. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the Annual Quality Assurance Assessment (AQAA) returned to us by the service. We received returned surveys from residents, relatives, staff and visiting professionals. We took these survey returns into consideration. We reviewed the notifications the service has sent us over the past year and we looked at any complaints or safeguarding matters. What has this told us about the service? This has told us that the service has continued to provide a good standard of care and that the manager has been able to continue to develop the service. Five surveys were returned from people who live at the service. All were positive and referred to the good points of the home such as, a clean and tidy environment, and, good support provided for us. One suggestion for improvement was put forward. To provide a payphone at the home. This was endorsed by a relative who reported that a payphone would be cheaper than a mobile phone. Staff also provided details of the positive aspects of the service. For example, one staff member referred to, good care being provided and support for people using the service. One person suggested that the service could improve by residents being more involved in the community. Very positive comments were received from both visiting professionals and from relatives. Three surveys from each each group were received. Professionals typically referred to, care being delivered in a professional and effective manner, and effective management of individual clients needs and excellent communication. Relatives referred to a, stable and realistic environment and the manager as strong and providing good leadership. The AQAA provided to us was detailed and provided lots of detail about the work carried out at the home and plans for the future. We have not been informed of any complaints or safeguarding matters at the home. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. We will carry out a key inspection before 6 October 2011. However, we can carry out an inspection at any time if we have concerns about the running of the home and the safety of residents. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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