Latest Inspection
This is the latest available inspection report for this service, carried out on 13th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Turle Road (19).
Annual service review
Name of Service: Turle Road (19) The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Margaret Flaws Date of this annual service review: 1 0 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 19 Turle Road London N4 3LZ 02072812231 02072812231 simonbehrman@praservices.org.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Psychiatric Rehabilitation Association Number of places (if applicable): Under 65 Over 65 3 3 Home for adults with mental health needs, three of whom may also be over the age of 65. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 19 Turle Road is owned by, the London Borough of Islington. The Psychiatric Rehabilitation Association undertakes responsibility for the management and maintenance of the care home. Turle Road is registered with the Care Quality Commission to accommodate up to six adults with mental health support needs. The home accepts referrals from the statutory services. The home has five permanent members of staff, including the registered manager and provides 24-hour care. The home does not encourage the use of agency worker. Known bank staff are employed as required. Annual Service Review Page 2 of 6 The property is a semi-detached house with a small conservatory and rear garden. The property is domestic in nature and consists of six single bedrooms, communal lounge, a large kitchen and a utility room. The office is on the ground floor and doubles up as the staff sleepover room. Turle Road is situated in a residential area in North London halfway between Holloway Road and Seven Sisters Road. There is a range of travel facilities close by. The cost of a placement at Turle Road is #586 pounds per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? This service is rated as two star, good. This rating was made on 23 September 2008. This annual service review included a review of the information received by the Commission since the previous key inspection. We looked at all the information we have received or asked for. This included Annual Quality Assurance Assessment Notifications we received including matter that the service is required by law to be reported to the Commission Telephone conversation with the Registered Manager and the Area Manager What has this told us about the service? The home provided us with an excellant Annual Quality Assurance Assessment, which gave a clear picture of how the service was run and hwo people using the service were involved. The AQAA stated that the home works to foster and support independance for the people who live there through regular participatory meetings, proactive monthly keywork sessions and imformal ways of engaging the residents running their home. The AQAA also gave concrete examples of how the residents views can effect changes in both the operational and physical environment. Residents choose how they spend their time and the activities they participate in. While previous residents have attended day cetnre and formal community activities, the Registered Manager told us the the current residents prefer to be home based. All have had their care regularly reviewed by the home and by other professionals. The residents participate in the day to day running of the home, including cleaning, cooking and gardening. The home is working to increase the number of residents who take control of their own medication. We spoke to the Registered Manager and the Area Manager. They told us that in the past year there have been signicant improvements in the physical environment and further developments, such as the reconfiguration of communal areas are planned. The home now has a computer and a new washing machine. The home takes a sound approach to equality and diversity. There are policies and procedures in place for recruitment, staff training, dealing with discrimination and harassment, and working to meet the diverse needs of the residents. The AQAA stated that the staff are making good progress with NVQ qualifications. Staff Annual Service Review Page 4 of 6 are trained on a rolling programme which covers core areas of practice. The Registered Manager told us that the home currently has three vacancies. Two of the three residents have lived in the home for several years and one person came to live there two years ago. What are we going to do as a result of this annual service review? Our inspection plan remains unchanged. We will do a key inspection by 20 September 2011. However, we can inspect the service at any time if at any time we have concerns about the quality of service and the safety of people using the service, or as a result of this annual service review. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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