Latest Inspection
This is the latest available inspection report for this service, carried out on 25th May 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Valley View Residential Care Home.
What the care home does well Staff showed a good understanding of the needs of the people in their care. There were good records which showed all of the care needs of people living at the home. The care plans were person centred and reflected the needs of the people living at the home. There was evidence of people being encouraged to make decisions and choices in all areas of daily living. All of the people living at the home looked clean and well cared for. People wore clean,matching and appropriate clothes. Most of the female residents wore jewellery and make up. There was good standard of hygiene. All areas of the home were clean and tidy. Complaints and safeguarding issues were properly recorded. These had been reported to the appropriate authorities,including CQC. A recent complaint had been investigated and resolved. Staff have received training and guidance in the management of complaints and the recognition and management of abuse. The provider`s representative has carried out a series of monitoring visits within the home. The provider is required under regulation 26 to produce a report of these monitoring visits. Staffing levels were sufficient to meet the current needs of people living in the home What the care home could do better: No requirements or recommendations were made as a result of this inspection. Random inspection report
Care homes for older people
Name: Address: Valley View Residential Care Home Back Lane Penshaw Houghton-le-spring Tyne And Wear DH4 7ER two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Karena Reed Date: 2 5 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Valley View Residential Care Home Back Lane Penshaw Houghton-le-spring Tyne And Wear DH4 7ER 01913857776 01913852209 valleyviewch@schealthcare.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Dorothy Mary Fitzpatrick Type of registration: Number of places registered: Conditions of registration: Category(ies) : Southern Cross Healthcare (Focus) Limited care home 40 Number of places (if applicable): Under 65 Over 65 0 30 0 dementia old age, not falling within any other category physical disability Conditions of registration: 30 0 10 The maximum number of service users who may be accommodated is 40. The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP, maximum number of places 30. Dementia - Code DE, maximum number of plaes 30. Physical Disability - Code PD, maximum number of places: 10
Care Homes for Older People Page 2 of 7 Date of last inspection Brief description of the care home Valley View provides personal care for up to 40 people, many of who have a dementia type illness. Nursing care cannot be provided but district nursing services can be used as required. This is a purpose built care home and accommodation comprises of 40 single bedrooms on the ground floor level, all with en-suite facilities and located along two main corridors. Each corridor has its own dining room, toilets and bathrooms. There is a separate hairdressing facility, kitchen, laundry area and staff room. At the back of the home is an enclosed well kept garden, which can be easily used by the residents. Car parking facilities are located to the front of the home. Local shops and other community amenities are within a short walking distance and the city centre of Sunderland, Washington and Houghton-le-Spring are accessible by public transport. The weekly fees payable range from 407-442. Care Homes for Older People Page 3 of 7 What we found:
The last key inspection of the home judged it was operating at a good level. This unannounced inspection on May 25 was carried out to see if the home was still operating at a good level. Before the visit we looked at information we received since the last visit to the home. This includes how the service dealt with any complaints and changes to how the home is run. During the visit we talked with people who use the service,a relative,some staff and the manager. Following the inspection feedback was given to the manager. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
