Latest Inspection
This is the latest available inspection report for this service, carried out on 28th August 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Woodland Court Residential Home.
Annual service review
Name of Service: Woodland Court Residential Home The quality rating for this care home is: The rating was made on: two star good service 2 1 0 8 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ian Craig Date of this annual service review: 2 8 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 134 Portchester Road Fareham Hampshire PO16 8QP 01329233603 01329220942 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Patricia New Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Buckland Care Ltd Number of places (if applicable): Under 65 Over 65 30 0 0 30 The maximum number of service users to be accommodated is 30. The registered person may provide the following category of service only: Care home only - PC to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) 30 Dementia (DE) 19 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The home has a new manager who has registered with the Commission. 2 1 0 8 2 0 0 8 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Annual Service Review Page 2 of 6 Cornelia House provides care and accommodation for up to 30 older persons, including 19 who may have dementia. The building is set out over 3 floors which are served by a passenger lift. Each bedroom has an en suite toilet with a wash basin. Four bathrooms, each with specialist bathing facilities for those with mobilty needs are provided. There are 26 bedrooms,two of which are double rooms. There is a parking area at the front of the home. The home is staffed 24 hours a day. There is an activities programme for the residents. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the annual quality assurance assessment, AQAA, that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service returned the AQAA. It gave us all the information we asked for. Surveys were returned by 7 staff and 10 residents. Some of the residents were given help by their relatives to complete the form. Residents said that they received enough information before moving in which helped them decide if it is the right place for them. Comment was made that the home meets their care needs, that staff are available when needed and that the home makes sure residents get the medical support they need. A relative said, I think the clients are well looked after. The home is always fresh and clean. Another relative said, I find the staff very kind and helpful. Two people commented that the home could be improved if more entertainment is provided. Another person said that the home could make better use of the front garden so that residents could use it and 2 people said that dining room facilities could be improved. Three staff also said that the activities could be improved. Staff said that they are given up to date information about the residents care needs and that they receive relevant training for their work. Staff report that the home meets the care needs of the residents. Staff state that there are enough staff on duty to meet the care needs of the residents although one person said that staffing levels could be better. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 21/08/2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service.
Annual Service Review Page 4 of 6 Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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