Latest Inspection
This is the latest available inspection report for this service, carried out on 28th July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for York Road (31).
Annual service review
Name of Service: York Road (31) The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: David Halliwell Date of this annual service review: 2 2 0 6 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 31 York Road Sutton Surrey SM2 6HL 02086426310 02086429807 mel@macayorkroad.fsnet.co.uk www.together-uk.org Together Working for Wellbeing Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Number of places (if applicable): Under 65 Over 65 14 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 31, York Road is an extensive Edwardian building, providing accommodation both in this substantial ex-family house and in an additional, more modern, annexe - located in the home?s back garden. The house is situated on a pleasant residential street with a `hail & ride? bus service - and is located in the Belmont area (BR station), south west of Sutton - and slightly closer to Cheam Village, both these more principal towns having rail links also. There is limited parking on site, and extensive [free] parking on the broad street outside. The house provides a service to fourteen people aged 18 - 65 with severe or complex mental health needs. The house provides support to people who require a period of supported rehabilitation after discharge from hospital, prison, and alcohol / drug detoxification units. The main house provides a large (smoking) lounge, a (non-smoking) dining / living room and a substantial kitchen with good, modern catering facilities. A second small lounge is available in the `loft? level of the house - this is used for meetings, reviews - and as a `bolthole? for those seeking peace and quiet. All bedrooms are single occupancy and are well appointed. The rear
Annual Service Review Page 2 of 5 None garden provides a secluded retreat in good weather. The Annexe provides one activity area - where a computer is located, as well as bedrooms and the staff sleeping-in room. An administrative / staff office is provided in the other main room on the ground floor - close to the front entrance of the house. The Manager told us that an average placement fee is #1071 per week. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection or annual service review. This included the annual quality assurance assessment AQAA that was sent to us by the service. The AQAA is a self assessment that focusses on how well the outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Discussions held with the Manager. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organizations. What other people have told us about the service. What has this told us about the service? The agency sent us their annual quality assurance assessment (AQAA) when we asked for it and we were able to use this as agood source of information. We were also able to look at a number of service user surveys that we received as well as talking to the Manager. We looked at all this information and our judgement is that the agency is still providing a good service and that they know what further improvements they need to make. Comments received from organisations using the agency were satisfactory. The agency continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and we will do a key inspection by the 19th June 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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