Inspection on 23/11/09 for 523 - 525 Marfleet Lane
Also see our care home review for 523 - 525 Marfleet Lane for more information
This is the latest available inspection report for this service, carried out on 23rd November 2009.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: 523 - 525 Marfleet Lane The quality rating for this care home is: The rating was made on: two star good service 0 2 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: George Skinn Date of this annual service review: 2 3 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 523 525 Marfleet Lane Hull East Yorkshire HU9 4EP 01482796093 01482329337 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Avocet Trust Number of places (if applicable): Under 65 Over 65 7 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The service at 523-525 Marfleet Lane is managed by Avocet Trust who rent the premises from Sanctuary Housing. It is one of a small number of similar services that Avocet provides. Avocet Trust is a registered charity. 523-525 Marfleet Lane consists of two units registered to provide personal care and accommodation for up to 7 adults of either gender with a learning disability. The home is purpose built, designed to meet the needs of the people who live there and is situated to the east of the city centre. The accommodation consists of seven single rooms (four in one unit and three in the other) and each unit has its own kitchen, laundry, and bathing facilities. All accommodation is on the ground floor with wheelchair access. There are gardens to the rear of each unit and some parking space to the front of the home. The home is on a main bus route into the city centre and close by are shops,
Annual Service Review Page 2 of 6 0 2 1 0 2 0 0 8 pubs, GP surgeries and leisure / recreational facilities. Information on the service is made available to people who are thinking about moving into the home via the statement of purpose, service user guide and inspection report. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service sent us their AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the service is still providing a good service and that they know what further improvements they need to make. The service continues to let us know about things that have happened since our last key inspection, no complaints have been received by the CQC since the last inspection with regard to this service. We sent out some questionnaires for the staff and people who live at the home to complete and send back to us. These told us that people are still happy living at the home and they can do things which they enjoy doing. The staff told us they are well supported by managers and receive training which provides them with the skills to care for people properly. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 19/10/10. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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