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Inspection on 22/12/09 for 78 Stubbington Lane

Also see our care home review for 78 Stubbington Lane for more information

This is the latest available inspection report for this service, carried out on 22nd December 2009.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: 78 Stubbington Lane The quality rating for this care home is: The rating was made on: two star good service 1 2 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Laurie Stride Date of this annual service review: 0 9 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service Address of service: 78 Stubbington Lane Stubbington Hampshire PO14 2PE 01329668701 Telephone number: Fax number: Email address: Provider web address:   www.caremanagementgroup.com Care Management Group Ltd Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability - LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 78 Stubbington Lane is registered to provide care and accommodation to five people between the ages of 18 and 65 who have learning disabilities. Each service user has a single bedroom, and shares the use of two bathrooms. Service users share the use of a lounge, dining room and kitchen. There is an enclosed garden to the rear of the home that service users are able to access. Change of manager. 1 2 1 1 2 0 0 8 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The results of the previous key inspection of the service on 12/11/08. What has this told us about the service? The homes annual quality assurance assessment (AQAA) was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know some of the further improvements they need to make. For example, the Statement of Purpose and Service User Guide are currently being revised in order to present information in a more user-friendly format. Over the past year the home has involved people who use the service in their individual support plans and is further developing health action plans, by making these more user-friendly and accessible. The home uses a range of communication tools and regular key worker meetings to provide people who use the service with opportunities to make choices and express their views. Staff understand that due to the communication needs of people who use the service, individuals may display behaviours as a way of communicationg their feelings and emotions. Changes in the way the service work with individuals, combined with a good working relationship with the community learning disability team, have resulted in fewer instances of challenging behaviour being expressed by people who use the service. People who use the service are involved in the day to day decision making within the home, including menu planning, taking part in daily household tasks and activity planning both inside and outside the home. Risk assessments are in place and enable each individual to take positive and responsible risks. The service plans to expand and develop the range of opportunities and choices that people who use the service are currently provided with, and to strengthen the team of support staff to enable this to take place. All staff members have had or are being given training on equality and diversity, through company training or National Vocational qualifications (NVQ). At the time of the AQAA being written, four staff members have obtained NVQ and another three are Annual Service Review Page 3 of 5 working on their NVQ. There are also staff members who are studying health and social care at local universities as part of a degree. All mandatory training is being undertaken or renewed on an ongoing basis and there are plans to access specialist training on epilepsy and autism. The home has been without a registered manager since 28/02/09. A replacement manager was recruited but the company made a decision not to appoint the individual. A new manager has been in post since 01/07/09 and has not applied for registration. We discussed this with the companys regional director, who told us she will be writing to us about either registering a manager or applying to de-register the home. The AQAA states there is a long term plan to develop the home into a supported living environment. The AQAA told us there have been no complaints in the last twelve months and that there have been two safeguarding adults referrals and investigations. The home has kept us informed when there are incidents affecting the welfare of people who use the service. These notifications indicate that the service liaises with external social and health care agencies and has taken appropriate actions to ensure the wellbeing of people who use the service. As part of this annual service review we sent out survey questionnaires for people who use the service and social and health care professionals who have contact with the service. No responses had been received at the time of writing the draft report. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 12th November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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