This is the latest available inspection report for this service, carried out on 10th December 2009.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Adamstan House Nursing Home The quality rating for this care home is: The rating was made on: three star excellent service 0 1 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lynn Paterson Date of this annual service review: 1 7 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 187 Mill Lane Sutton St Helens Merseyside WA9 4HG 01744819815 01744850330 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Adamstan Limited Number of places (if applicable): Under 65 Over 65 0 34 One named service user under pensionable age may be accommodated within the overall number of registered places. The home is registered for a maximum of 34 service users to include:- *Up to 34 service users in the category of OP (Old age not falling within any other category). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is registered to provide nursing care for up to 34 older persons over 65 years of age and is situated in a residential area with good access to St. Helens town centre and local amenities The home provides accommodation over two floors and has 34 single bedrooms. A passenger lift and stair lift are provided for ease of access to the upper floor. The home is purpose built and offers single accommodation only. Service Users are encouraged to personalise their private bedrooms. The home benefits from a variety of communal seating areas to include a large lounge, separate
Annual Service Review Page 2 of 6 0 1 1 2 2 0 0 8 dining room, library area, quiet room and a conservatory that provides a pleasant view of the gardens and lake setting at the rear of the home. All garden areas are accessible to the residents with outside seating and awnings and car parking facilities are provided to the front and side of the property. The registered providers of the home are Adamstan Limited and fees are currently charged at #446.00.per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since the last inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to the service. The AQAA is a self -assessment document that focuses on how well outcomes are being met for the people who use the service. It also gave some numerical information about the service. Surveys returned to us by people using the service their relatives, staff members and other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened; these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last twelve months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The manager returned the annual quality assurance assessment (AQAA) for the service at the time it was requested. It was well written and clear and gave all the information we asked for. The AQAA detailed there had been one complaint made to the service and no safeguarding referrals or investigations had occurred in the past twelve months. Records show the complaint was not upheld. Surveys from staff and people using the service were returned to the Care Quality Commission as part of the Annual Service Review process. Comments received were positive and included: - We like living here we are well looked after, We like working here as they have a good reputation, We work together as a team and all get on well together, Staff receive good training and support and we all enjoy working together, the manager is very good at what she does, we are all very happy here, The home has plenty of activities and all staff do their best to make sure the residents are happy, I feel staff are like a family and I am proud to be a member of the staff team, The staff work hard and care for the residents well. The manager competed the AQAA and comments included: We encourage residents and their family and friends to participate in the quality meetings in the home and also encourage them to participate in answering client satisfaction questionnaires to make sure their views and opinions are known. We are improving the services all the time, the owner makes sure the home is always well maintained. We provide training to all our staff to assist with different tasks that are involved. Our residents have vast diversity and staff respect culture creed sexual orientation and disability and staff are not employed to add to statistics but solely for their expertise and experience. Annual Service Review Page 4 of 6 We have updated the statement purpose to include increased capacity of the home and enhanced staff training and development. Care plans and risk assessments ensure that staff promote independence yet provide supervision ,monitoring and care delivery to make sure people live in a safe secure environment which allows them to have preference and choices in their daily life. The manager continues to let us know about things that have happened since the last key inspection via notifications or letter and has shown they have managed issues well. The manager works well with us and has demonstrated that the service continues to provide good service provision. There has been no need for the Commission to undertake any additional visits to the service since the last key inspection. We looked at the information in the AQAA and received from other sources. Our judgment is the service is still providing a good service and continuing to maintain and improve the service to provide positive outcomes for the people to whom they provide care and support. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will carry out a key inspection by 11.11.2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
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