Inspection on 19/11/07 for Ashgrove House
Also see our care home review for Ashgrove House for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 19th November 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The management and administration of the home is done in a way that promotes the best interests of the people living in the home, and it is clear that the manager and staff have done a lot of work to ensure that people are not at risk by poor medication procedures. People who live at the home are supported by an appropriately recruited and well-trained staff team who are kind and respectful in their approach. People who live at the home enjoy a comfortable and clean environment. Systems are in place to give people confidence that their complaints will be appropriately dealt with and that people who live at the home are fully protected as far as possible from abuse. People who live at the home benefit from being supported to make choices and are generally happy about their lifestyles and now benefit from activities that are provided via an activities worker. People also benefit from good care planning and delivery of care from staff who treat them with respect. People are not admitted without being assured, through assessment, that their needs can be met at the home.
What has improved since the last inspection?
The issues that were found at the last visit with the way medications were being dealt with have been rectified, therefore improving people`s health and well-being. The décor has improved, providing a more attractive place for people to live. Care planning has got better with the staff looking at and supporting people`s mental health and social needs, not just their physical needs, which means people should have their care needs met.
What the care home could do better:
This visit did not identify any problems or issues at the home. The owner has the Commissions document called "Key Lines of Regulatory Assessment", which details what a poor, adequate, good or excellent service should look like. She will be looking at how further good practice improvements can be made to the service over the forthcoming months to further develop the quality of care provided.