Random inspection report
Care homes for adults (18-65 years)
Name: Address: Bowgreave Rise Bowgreave Rise 1 Garstang Road Garstang Preston Lancashire PR3 1YD two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Peter Cresswell Date: 2 1 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Bowgreave Rise Bowgreave Rise 1 Garstang Road Garstang Preston Lancashire PR3 1YD 01995603637 Telephone number: Fax number: Email address: Provider web address: joyce.reynolds@lancashire.gov.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Joyce Reynolds Type of registration: Number of places registered: Conditions of registration: Category(ies) : Lancashire County Care Services care home 32 Number of places (if applicable): Under 65 Over 65 0 22 dementia old age, not falling within any other category Conditions of registration: 10 0 The registered person may provide the following category of service only: Care home only - Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are in the following categories: Old age not falling within any other category - Code OP, Dementia - Code DE. The maximum number of service users who can be accommodated is: 32 Date of last inspection Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Bowgreave Rise is a purpose built local authority home, located a short drive from the centre of the market town of Garstang. Buses stop just outside the home. It is set in its own exceptionally attractive and spacious grounds, with car parking space at the front and rear of the home. There is a garden and patio area with seating at the back of the home as well as an enclosed garden for people with dementia. Bowgreave Rise provides personal care for older people, including people with dementia, and is equipped to suit the needs of its residents. All of the bedrooms are single. Toilets and bathrooms are conveniently situated. There is a passenger lift, grab rails, raised toilet seats and ramps to make sure everyone can get around trhe home. There is ample communal space, with a large dining room and large lounge supplemented by smaller spaces around the home. There is seperate accommodation for people with dementia, with a dining room and two small lounges. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We carried out this inspection to monitor standards at the home. We talked to the manager, a senior carer (Residential Care Officer), several residents and a visiting volunteer. We looked at all of the shared areas of the building as well as several bedrooms. We also looked at documentation concerning medication, care planning, staff training and quality assurance. Before we visited the home the manager, Joyce Reynolds, sent us an Annual Quality Assurance Assessment (AQAA) that described how the home feels it is meeting the needs of the people who live there. Several staff and residents also returned survey forms to us setting out their views on the home. What the care home does well: What they could do better:
The manager is trying to reduce the use of agency staff by building up a bank of its own casual staff who can be called on in the event of sickness. The home is generally well cared for, though it would benefit from modernisation, and the care of the garden depends to some extent on the involvement of local voluntary organisations. The
Care Homes for Adults (18-65 years) Page 4 of 8 enclosed garden for people with dementia is badly overgrown and was in fact unusable when we visited, so the owners should arrange for it to be brought back into use. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 19 The enclosed garden for people with dementia should be cleared and brought back into use. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
