Random inspection report
Care homes for adults (18-65 years)
Name: Address: Bradbury Wing The Minories Rosebery Crescent Jesmond Newcastle Upon Tyne NE2 1EU three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Allan Helmrich Date: 1 4 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Bradbury Wing The Minories Rosebery Crescent Jesmond Newcastle Upon Tyne NE2 1EU 01912817996 01912817102 info@london.leonard-cheshire.org.uk www.lcdisability.org Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Anne Stocker Type of registration: Number of places registered: Conditions of registration: Category(ies) : Leonard Cheshire Disability care home 20 Number of places (if applicable): Under 65 Over 65 0 physical disability Conditions of registration: Date of last inspection Brief description of the care home 20 The Bradbury Wing is situated in a residential area of Jesmond. It is a single storey building, which provides both nursing and residential care for 20 younger people with a diverse range of disabilities. Leonard Cheshire in Northumberland runs the home, however the building is leased from the City of Newcastle upon Tyne and they remain responsible for the maintenance of the building, grounds and gardens. Resident bedrooms are all single occupancy and have large en-suites including showers
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home and ceiling track hoist systems. There is a range of adapted specialist bathrooms and toilets throughout the home. There is a large lounge and separate dining room. Dining facilities are shared with the adjoining day unit. Service users are able to access the courtyard gardens as they wish and are supported to use all local amenities. There is limited car parking to the front of the home. Further information about the home is available in the service users guide and previous inspection reports. These are available from the home. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
Information provided by the manager prior to this unannounced visit, demonstrated that the quality of care is monitored and appropriate actions are taken to continually improve standards of care. The requirement made at the last inspection, to ensure laundry facilities were adequate and able to separate clean and soiled items, was addressed. Systems were in place to ensure this and plans are in place to improve this facility elsewhere in the home. The requirement to provide evidense that wiring systems are checked was addressed. However the certificate to demonstrate this is now outdated. The recommendation to review night time staffing numbers was addressed. Following a review, care staff numbers have recently been increased to provide three care staff in addition to the nursing cover. Surveys were returned from three service users supported by their families. Many positive comments about the service were provided, including; The care given to my son is excellent. The staff are very dedicated. Staff are friendly and respect service users. Pleasant building and rooms. One person commented the home appears slow in providing physio and occupational therapy. Management agreed to review this. Three survey returns from staff were also positive but one person identified that the call system is not good as there is only one working alarm. Management stated this problem is now resolved. Another issue identified was the need for additional night time support. This issue has now also been resolved. What the care home does well: What they could do better:
The electrical safety certificate was recently out of date. This should be replaced to ensure people living in the home are safe. It is intended to improve the laundry facilities to better meet the needs of the home but arrangements are not yet fully established.
Care Homes for Adults (18-65 years) Page 4 of 8 A new maintenance person has been appointed to ensure good standards in the home are maintained but this person has not had their pre emplyment checks completed yet. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 42 13 Test the homes electrical wiring and obtain a certificate of conformity. This ensures people are maintained in a safe environment. This requirement is actioned. 14/05/2010 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
