Inspection on 19/08/09 for Clare Walk, 3

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

Good information about the home was available and is given out to people who are interested in living there. Strict processes are in place to ensure people choose a home, which is right for them. Good care plans were in place, which the residents helped put together. The plans, which have been regularly reviewed and up dated provided staff with all the information they need to support residents so that they can live independent and safe lives. The residents health and personal care needs were well recorded, supported and monitored to ensure they stay well and the staff respect their privacy and dignity all the time. The residents were given lots of opportunities to take part in the things they like to do both at home and in the local community and they have been encouraged and supported to keep in touch with their friends and family. Procedures, which were in place at the home make sure that residents are protected from abuse or neglect and staff were confident about dealing with an incident of abuse. All parts of the home were safe and comfortable and an ongoing programme of maintenance was in place to ensure that residents continue to live in a nice home. Staff have been recruited in the right way and they have received training so that they have all the skills and knowledge to meet the needs of the residents. The home was being well run in the best interests of the resident and staff.

What has improved since the last inspection?

All the required checks had been carried out on new staff before they were allowed to start work at the home, ensuring they are the right people for the job.

What the care home could do better:

Reports must be made available to show that the quality assurance checks, which are required by law have been carried out at the home.