This is the latest available inspection report for this service, carried out on 30th March 2010.
CQC found this care home to be providing an Good service.
The inspector found there to be outstanding requirements from the previous inspection
report. These are things the inspector asked to be changed, but found they had not done.
The inspector also made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
Random inspection report
Care homes for older people
Name: Address: Eldonian House Care Centre Eldonian Way Liverpool Merseyside L3 6JL two star good service 27/04/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Peter Cresswell Date: 3 0 0 3 2 0 1 0 Information about the care home
Name of care home: Address: Eldonian House Care Centre Eldonian Way Liverpool Merseyside L3 6JL 01512982989 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr Roger William Edwin Merchant Type of registration: Number of places registered: Conditions of registration: Category(ies) : Raydonborne Limited care home 30 Number of places (if applicable): Under 65 Over 65 0 30 dementia old age, not falling within any other category Conditions of registration: 30 0 The registered person may provide the following category of service only: Care home only - Code PC To people of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE The maximum number of service users who can be accommodated is: 30 Date of last inspection Brief description of the care home Eldonian House is a purpose built care home for 30 older people. It is part of the Eldonian Village in the Vauxhall area of north Liverpool, close to the city centre. The home is near to pubs, local shops and the community facilities of the village such as
Care Homes for Older People Page 2 of 7 2 7 0 4 2 0 0 9 Brief description of the care home the village hall. The home is registered to accommodate older people with dementia. All of the residents have single rooms with en suite facilities. There are two main lounges. Each wing has a small self contained courtyard and there is a spacious dining room. The home was built by the Eldonian Community but is now run by Raydonborne Ltd who operate the home on a leasehold basis. Eldonian House charges fees of between £335 and £420 a week, depending on the needs of the individual. Care Homes for Older People Page 3 of 7 What we found:
We visited Eldonian House to review how residents needs are being met in the continued absence of the registered manager, who is unwell. Nobody knew that we were coming and the acting manager was on leave when we arrived. We looked at all of the shared areas of the home, including both lounges and the dining room. We talked to all of the care staff who were on duty and some of the residents. We checked a sample of medication records. The home was clean and fresh, with no trace of unpleasant odours. Members of care staff were talking to residents and planning some activities, in particular a trip to church. Staff told us about recent activities such as a visit to a tea dance, and plans for future activities such as basket making for Easter. We were unable to look at some care plans as the acting manager had taken them home to work on. Care plans and other essential details should always be available on the premises. We were told that there is no programme of one to one supervision sessions for staff. Medication was in order and a prescribed food supplement had been put on the Medication Administration Record (MAR) sheets as required by a recent Social Services investigation. However, there was no entry by some doses so it was unclear from the record if the supplement had been given on that day. Each medication episode needs to have an entry to explain if it has been administered or if not, why not. The senior carer on duty had not received any special training in the administration of medication though she had been shown what to do by senior staff. All staff who administer medication should be given appropriate medication training. A medicine that had been prescribed to be give as required (PRN) had no written explanation as to the circumstances in which it was to be give. The member of staff did know this information but it should be recorded. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 36 18(2) The registered person shall 01/10/2008 ensure that all staff are appropriately supervised and must therefore arrange for a programme of recorded one to one supervision for all staff. Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 9 13 The registered person must 30/04/2010 ensure that medication is suitably recorded and administered. Staff must be reminded that each episode of medication must be recorded on the medication Administration Record (MAR) sheet; all staff who administer medication must be adequately trained in that subject. Accurate recording of medication is essential to keep residents safe. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 2 7 9 Care plans and essential details of residents should always be available to staff in the home. Where medication is to be administered as required (PRN) there should be written guidance to staff on the circumstances in which it is to be given. Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
