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Inspection on 22/04/09 for Falkner Square 12

Also see our care home review for Falkner Square 12 for more information

This is the latest available inspection report for this service, carried out on 22nd April 2009.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: Falkner Square 12 The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Debbie Corcoran Date of this annual service review: 0 1 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 12 Falkner Square Toxteth Liverpool Merseyside L8 7NU 01517094568 Telephone number: Fax number: Email address: Provider web address:   12falkner@firstinitiatives.org www.peterhouseschool.org Autism Initiatives Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 6 0 The registered person may provide the following category of service only: Care home only: Code PC, to people of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Learning disability: Code LD The maximum number of people who can be accommodated is: 6. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 12 Falkner Square is a care home registered with CSCI to provide accommodation and care for up to 6 adults with a learning disability. The home is part of a network of homes managed by Autism Initiatives. Autism Initiatives was formerly called the Liverpool and Lancashire Autistic Society and it was established in 1971. The organisation provides a variety of services to adults and children who have autism. These include residential care, day care, supported tenancies, outreach, domiciliary care, respite and educational services. Autism Initiatives is a voluntary organisation with charitable status. 12 Falkner Square is situated in the Toxteth area of Liverpool and is close to local amenities, bus and rail routes. The building comprises of three Annual Service Review Page 2 of 6 floors with the ground floor providing kitchen, W.C, office and communal space and the first and second floors providing service users bedrooms, bathing, W.C, and staff sleep in facilities. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection or annual service review. The registered provider was asked to provide the Commission with an Annual Quality Assurance Assessment (AQAA). This gives the provider the opportunity to carry out an assessment of the service and to tell us how well outcomes are being met for people using the service, what the service is doing well, what has improved since the last inspection visit and how the service can continue to improve. It also provides us with information on how the provider is promoting equality and diversity within the service and it provides us with data on residents, staffing and policies and procedures. The AQQA was read in detail and some of the information in this has been used to help infom our findings of this annual review. We have looked at whether there have been any complaints or allegations made to the home or to the Commission about the home and how these have been managed. We sent surveys to members of the staff team and there was a good response in these being returned to us. Some of the information in these has contributed to this review of the service. We have looked at any notifications received from the home. Notifications are made about any incidents which may adversly effect the health and well being of residents and the registered provider has a legal obligation to make these. We have reviewed all information received regarding the home since the last inspection visit. Some of this information may have been received from the owner or manager of the home, from visiting professionals, or from direct contacts to the Commission. What has this told us about the service? The providers assessment (AQAA) has informed us that there have been developments to the service over the past 12 months. These developments include; An easy read complaints procedure has been introduced so that people using the service are provided with information which is more accessible to them. Staff have been provided with further training and there has been further enrolment of staff onto a National Vocational Qualification course (N.V.Q) which will result in a more qualified staff team. All areas of the home have been fitted with new carpet and there have been some improvements to one of the gardens so that the people living at the home can enjoy this area more. People living at the home continue to have the opportunity of keyworker meetings and house meetings so that they can express their wishes, needs and wants. Care plans continue to be person centred and are reviewed on a monthly basis. Surveys were sent to members of staff. These surveys include questions on issues such Annual Service Review Page 4 of 6 as; staff being given up to date information about the needs of the people using the service, being provided with training which is relevant to their role and helps to understand and meet the individual needs, the level of support provided by the manager, whether or not they feel there are enough staff to meet the needs of the service users. The staff responses to these questions were positive throughout and there were no negative responses received. One member of staff commented The service ensures that the service users are receiving the best care and support. The service also ensures that the support staff develop in their job through a variety of training courses and N.V.Q training. Another memeber of staff commented The service is constantly improving on its previous levels of support, any shortfalls are soon rectified and improved upon. The home continues to let us know about things that have happened since our last key inspection. There have been no notifications of concern and no complaints or safeguarding issues raised since the last review of the service. What are we going to do as a result of this annual service review? We will continue with our inspection plan for this service. We will carry out a key inspection which will include a site visit to the home by 23/04/2010. We can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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