Inspection on 13/04/10 for Hawkhills
Also see our care home review for Hawkhills for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 13th April 2010.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
People continue to receive an excellent service living at Hawkhills. People living at Hawkhills can express their concerns. The complaints procedure is robust and easy to access. Staff practices, Sheffcare policies, training, and compliance with complaint and safeguarding procedures help to safeguard people who use the service, and protect their rights.
What the care home could do better:
We have not issued any requirements or recommendations. The manager said she would revisit Sheffcare`s whistle blowing policy with staff as a matter of good practice, and to make sure staff understood what this means.