Inspection on 15/04/10 for Langrigg House
Also see our care home review for Langrigg House for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 15th April 2010.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The manager makes sure that a full assessment of needs and capabilities is completed before an offer of accommodation is made. Prospective residents and their families are encouraged to visit the home to have a look around and meet some of those already living there. There is a statement of purpose and residents guide available, that gives information about the facilities on offer at the home. This is useful information for those who must decide if they want to move in. We found that all residents have a clear and detailed person centred care plan that outlines details of their likes and dislikes and health and social care needs. Residents and their families are involved in the development of the plans and staff are provided with all the information needed to meet the assessed needs. Some of the comments we received from people living in the home included; `The staff are lovely and I enjoy all my meals.` `I enjoy my meals, the lassies are lovely and the boss is great.` `I have made new friends since moving in to Langrigg House. ` `Good and cheerful carers`. `In the two weeks my mother has been placed in Langrigg all the staff have been fantastic. Nothing has been any trouble. They are all dedicated to their work. I feel confident that my mother is in the best place for her needs`. We spoke to staff during our visit and also received comments via returned survey forms. They told us; `We meet the service users` needs and have up to date information.` `Provides a good atmosphere to live in. I feel the home works well it is the best I have ever worked in.` Langrigg House is one of the best care homes and I am proud to work there. The manager is the best boss. I would be happy if a family member lived there`. Comments from healthcare professionals included; `Very good all round care for clients. One of the better homes. Good with palliative care.` `The home gives good care in all aspects`. We were able to speak to some visitors during our time in the home and that all praised the care and support given by the manager and staff. One lady told us how much better her aunt was since she moved into the home.We found that staff had been recruited correctly and safely with all the required legal checks completed prior to them starting work. They are supported in their role as carers through regular supervision and training. There are always sufficient staff on duty to meet the needs and expectations of those living in the home. Medication is manged safely and well and health and safety policies and procedures ensure those living and working in Langrigg House are safeguarded at all times.
What has improved since the last inspection?
Since our last visit to this service care plans have become even more person centred with staff having more personal information about the residents. This has meant that they now see the residents in a more holistic way. Staff training has resulted in more staff completing the NVQ qualification in care and training records have been improved. Internal decoration has been completed and the garden area has been refurbished with funding and staff provided by the Princes Trust. The manger has developed links with local schools and colleges which will mean more volunteers coming to the home. This development will continue in the future.
What the care home could do better:
There were no requirements or recommendations made as a result of this inspection. We believe, therefore, that the manager and staff will continue to provide excellent service to those living in Langrigg House.