Inspection on 09/11/09 for Poulton House
Also see our care home review for Poulton House for more information
This is the latest available inspection report for this service, carried out on 9th November 2009.
CQC found this care home to be providing an Good service.
The inspector found no outstanding requirements from the previous inspection report,
but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.
Random inspection report
Care homes for older people
Name: Address: Poulton House Winterhey Avenue Wallasey Wirral CH44 4DX two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Paul Kenyon Date: 0 9 1 1 2 0 0 9 Information about the care home
Name of care home: Address: Poulton House Winterhey Avenue Wallasey Wirral CH44 4DX 01516398844 Telephone number: Fax number: Email address: Provider web address: barbaranorris@wirral.gov.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Metropolitan Borough of Wirral care home 38 Number of places (if applicable): Under 65 Over 65 38 old age, not falling within any other category Conditions of registration: 0 The registered person may provide the following category of service only: Care home only - Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP. The maximum number of service users who can be accommodated is: 38. Date of last inspection Brief description of the care home Poulton House is a large, two storey building that was purpose built in the 70s. The home is registered with the us to provide support for 38 people with age related needs. People who stay in the home are there for a short time only. Some people are from hospital needing support before they go home who do not require nursing care. There is a large dining room, six lounges of a smaller size and a foyer area with additional sitting area. A separate room for visitors is also provided. All be bedroom
Care Homes for Older People Page 2 of 7 Brief description of the care home are single none have ensuite facilities. Poulton House is situated in a quiet residential cul-de-sac, off a main road. It is easy to access by the Kingsway tunnel from Liverpool and a main motorway on the Wirral. Bus stops are located with five minutes walk and the local shops are located 10 minutes away with a larger shopping area in Wallasey village a 1o minute bus ride away. Care Homes for Older People Page 3 of 7 What we found:
We visited the service to determine whether a regulation 37 notification had been completed and sent to us relating to an accident sustained by an individual in August 2009. We received information subsequent to this accident that it had occurred. A notification is needed when an event occurs that adversely affects the well being of someone who uses the service. The Registered Manager was not available but we were able to speak with the Deputy Manager. No documentation could be located relating to the incident. We were informed that all documentation had been sent to Wirral Social Services given that the incident was currently the subject of a complaint which had been made. We also looked at the system the service had for retaining regulation 37 notices. There is evidence that the service sends regulation 37 notifications to us. Only notifications from 2008 could be produced during our visit and the Deputy Manager was not certain where more recent documents where stored. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 37 17 The service must ensure that 30/11/2009 records relating to the person identified at the inspection are available for inspection available for inspection so that the well being of people can be promoted 2 37 17 The service must ensure that 30/11/2009 all recent regulation 37 notifications are available for inspection so that the well being of people can be promoted Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
