Inspection on 12/05/10 for Primrose Villa Rest Home
Also see our care home review for Primrose Villa Rest Home for more information
This is the latest available inspection report for this service, carried out on 12th May 2010.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Random inspection report
Care homes for older people
Name: Address: Primrose Villa Rest Home 258 Preston Road Standish Wigan Greater Manchester WN6 0NY two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Maggy Howells Date: 1 2 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Primrose Villa Rest Home 258 Preston Road Standish Wigan Greater Manchester WN6 0NY 01257421737 01257400003 info@primrosevilla.co.uk www.primrosevilla.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Diamond Healthcare Limited Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 15 Number of places (if applicable): Under 65 Over 65 15 old age, not falling within any other category Conditions of registration: 0 This home is registered for a maimum of 15 service users to include *up to 15 service users in the category of OP (Old Age not falling within any other category). Date of last inspection Brief description of the care home Primrose Villa Care Home is owned by Diamond Healthcare Ltd. The home is registered for 15 residents over the age of 65 years. The home is situated on the outskirts of Standish in Wigan and is close to local shops and amenities. The home has a garden to the rear and limited car parking at the side of the home or on the main road. The home is a two -storey building with bedrooms on both floors. There is a lounge and dining room on the first floor and toilets are close by. Bedrooms, bathrooms and toilets
Care Homes for Older People Page 2 of 7 Brief description of the care home are situated on the first floor and are accessible by passenger lift. Accommodation consists thirteen single rooms and one shared room. One room on the ground floor has an en suite facility. The fee charged at the last key inspection was 362.00 pounds per week. Additional charges are made for hairdressing. Care Homes for Older People Page 3 of 7 What we found:
We visited this home because concerns regarding the administration of medication had been raised at our last visit. This visit was made by a specialist pharmacist inspector and was unannounced- this meant that no-one knew we were going. We spoke with the proposed manager at length and we also looked at medication storage, records and training records. Overall we found that the proposed manager had made significant improvements to the way medication was to be handled, administered, stored and recorded within the service. We found that medicines were stored securely and only authorised staff had access to them. This helped to ensure they were not mishandled or misused. The proposed manager had completed a full and effective audit (check) of the medication service offered at Primrose Villas. This had lead to major changes being made. Having effective audits enables areas of weakness to be identified and improvements made. A new medication system was to be implemented the week after the visit and all staff authorised to handle medicines had received both medication and systems training before the new arrangements were put into place. The manager told us that plans were in place for all staff to have their competence in handling, administering and recording medicines assessed before being allowed to deal with medication unsupervised. Having well trained staff helps to reduce the risk of mistakes being made. We found that the home had systems in place to enable people to look after their own medicines. We discussed how risk assessments and care plans could be further developed to ensure that people receive the support they need to manage their medication safely. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
