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Inspection on 25/03/10 for Sunnyside Nursing Home

Also see our care home review for Sunnyside Nursing Home for more information

This is the latest available inspection report for this service, carried out on 25th March 2010.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: Sunnyside Nursing Home The quality rating for this care home is: The rating was made on: three star excellent service 1 3 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Catherine Paling Date of this annual service review: 1 0 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: Crossgates 41 Marshall Terrace Leeds Yorkshire LS15 8EA 01132602867 01132648110 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Bluebell Care Services Ltd Number of places (if applicable): Under 65 Over 65 0 28 The maximum number of service users who can be accommodated is: 28 The registered person may provide the following category of service only: Care Home with Nursing - Code N, To service users of the following gender: Either, Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP, maximum number of places 28 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sunnyside has been registered as a care home since 1988. The current owner, Bluebell Care Services Ltd became the registered provider in August 2006. Personal care with nursing is provided at the home with fifteen places for longterm care and five places for intermediate care. People admitted for intermediate care are supported by the community intermediate care team and normally are able to return to their own homes. Annual Service Review Page 2 of 6 1 3 0 3 2 0 0 9 Permanent accommodation is provided in both single and shared rooms. There are paved sitting areas in an attractive garden for the residents use. The home is well placed to access the busy local amenities in the Crossgates area of Leeds. There is car parking available for visitors to the home. Information about the service is provided in the form of a statement of purpose and service user guide. The current charges range from £595 to £630 per week with additional charges made for chiropody, physiotherapy and hairdressing. This information was provided in March 2009. The home should be contacted directly for up to date information about charges. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. The last visit to the service was during March 2009. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. The provider wrote in the AQAA: Social care plans have been developed further. Residents during individual discussions asked for more one to one support. Some of the additional care time introduced last year has now been allocated to provide individual one to one time to every resident on a regular basis. Doing so, has enabled us to fulfill another request for individual local trips out. There are plans underway to develop and improve the service and facilities. The provider wrote in the AQAA: The first stage of the building work is almost completed and includes a larger lift, a new staff room and a meeting room as well as improved office space, all of which have been requested by members of the Home. The new lounge and kitchen configuration will enable us to offer additional baking sessions to residents which is one outstanding request. Residents will be involved in choosing colour schemes and furniture for the new public areas, and they will be consulted individually on bedroom furnishings. Additionally, we will continue to be informed by the analysis of surveys, comments and complaints to ensure any further suggestions are taken forward. The home is committed to a high standard of care and is able to meet complex needs with support from other healthcare professionals. The provider wrote in the AQAA: To meet the increasingly complex needs of our residents we have continued to foster links with other health care professionals through LEODIS, specialist nursing services, our physiotherapist and with the input of Professor Mulley as part of the ICT multi disciplinary team. This has included training for our staff by the CPN, the dietetic nurse Annual Service Review Page 4 of 6 and other team members. There has been recognition of the homes achievements as noted by the provider in the AQAA: As a judgement by our peers, we were also delighted to be awarded the Nursing Home of the year award by Leeds Care Association in November 2009. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 13th March 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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