Inspection on 28/08/08 for The Rambla Nursing Home
Also see our care home review for The Rambla Nursing Home for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 28th August 2008.
CSCI found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Although people`s needs are not always recorded in a personal way, people know that staff understand them, and try to provide care the way they want. One person said `I have been made to feel very welcome. Nothing is too much trouble for the staff`. Another said `I had a lovely shower this morning just how I like it`. People are treated with respect. Staff are polite and listen to what they say. They will take the right action if they believe someone is unhappy, or has not been treated properly. One person said `I feel really, really safe`. People can have their visitors whenever they want. Staff are friendly to them, and welcome them into the home. They get choice in their daily lives, which means they are seen as individuals. One person said `Staff are lovely I cango out when I want I tell them when I want to go to bed and when I want to get up. It`s like a hotel. And my husband comes and goes as he pleases`. The home is clean and pleasant. Everyone has their own bedroom. This means that they can personalise it to their own taste, and can enjoy privacy when they want it. The registered manager and general manager listen to people and staff. They are thinking of different ways that they can collect people`s views, so they can be certain the home is running the way people want it to.
What has improved since the last inspection?
This is the first key inspection since the new owners took over. However, the general manager and registered manager are actively looking at ways that they can improve the service, taking into account people`s views.