Inspection on 16/01/07 for 1 Curlew Close
Also see our care home review for 1 Curlew Close for more information
This inspection was carried out on 16th January 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found no outstanding requirements from the previous inspection report, but made 6 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The service provided care in two bungalows that have been recently renovated to provide a good environment with specialist equipment to meet the needs of the people using the service. People are given good information prior to admission so they can make a judgement on whether the service can meet their needs or not. People said that the overall standard of care is excellent, but some felt there needed to be more staff on duty.Others said that the care was always beyond the call of duty and that staff always us make them feel welcome into the home as though they were part of a family. Care and activities are both seen as important and people who use the service are given opportunities to have friends and relationships. The staff are given the opportunity to train and develop this allows them to provide a good level of care as they have the skills needed.
What has improved since the last inspection?
The manager and staff have addressed what needed to be done at the last inspection to improve the service. They have developed a policy for managing the safety of people suffering from Epilepsy. There is evidence that all the staff receive training on fire safety at regular intervals. The home has been renovated to provide a good environment allowing plenty of space for the specialist equipment needed to care for the people who live in the home, while keeping a homely atmosphere.
What the care home could do better:
The staff must ensure that were a risk has been identified then there has to be some ways of reducing the risk written into the care plan so that staff can judge whether the care being given is appropriate or not. Parts of one person`s care plan was missing making it difficult to assess all of his needs; where records are being transferred to a new system staff should make sure all the information has been transferred. Prescribed substances such as medicated bandages, Thick and Easy, sprays and food supplements were not being signed for. Staff must sign for all prescribed substances as evidence that the product has been given or treatment carried out. The book where complaints are recorded could not be found at the time of the inspection. This may be due to the home recently moving back into the home; however, records must be kept safe at all times.Privacy for people using the service had not been properly considered before moving back into the home. There were makeshift curtains in the dining as the permanent one had not been fitted. The two en-suite toilets must have the water pipes boxed in as they present a risk of injury should someone fall against them.