Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Bank House Nursing Home Shard Lane Hambleton Near Blackpool Lancashire FY6 9BX The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Val Turley Date: 2 2 0 9 2 0 0 8 Information about the care home
Name of care home: Address: Bank House Nursing Home Shard Lane Hambleton Near Blackpool Lancashire FY6 9BX 01253701635 01253701751 ogdenv@bupa.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Vivien Ogden Type of registration: Number of places registered: BUPA Care Homes (Partnerships) Limited care home 50 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 dementia old age, not falling within any other category 15 0 Over 65 0 35 Conditions of registration: The service is registered for a maximum of 50 service users to include; up to 35 service users in the category of OP (older people over the age of 65 years) up to 15 service users in the category of DE (dementia) up to five persons under the age of 65 years within the category of PD (Physical Disability) within the maximum number of 50 Date of last inspection Brief description of the care home Bank House Nursing Home is situated within its own grounds, very close to the village of Hambleton, where there are shops and local facilities such as a garage and a public Care Homes for Older People Page 2 of 7 house. The home provides accommodation for 50 people and offers nursing and dementia care. There is a Statement of Purpose, Service Users Guide and Information Pack that is given to all prospective residents; this is a set of written information that tells you about the care service that is offered, who the owners, manager and staff are and what the resident can expect if he or she decides to live at the home. The most recent inspection report is available in the reception area of the home. All accommodation is in single bedrooms that meet the minimum space requirements. Each room is furnished to a good standard. Nine bedrooms have en-suite facilities. There are adequate bathrooms and toilets throughout the home. The home comprises of ground and first floor accommodation and the lounge and dining areas are decorated and furnished to a good standard. There are three dining/lounge areas, two on the general nursing unit and one on the dementia unit. There is a passenger lift and wheelchair access throughout the home. The gardens are well maintained. There is adequate car parking space. At the time of this visit (01/08/07) the fees for care were from #359 to #575 with some extra costs for hairdressing, newspapers and chiropody. Care Homes for Older People Page 3 of 7 What we found:
We found that staff are getting residents up early in the morning without giving them a choice as to what time they want to get up and without recognising their preferred early morning routines as recorded in their care plans. We found that residents with specific care needs e.g. pressure sores or with a catheter in place are given appropriate care and that help and advice from relevant health professionals is sought as necessary. There was no evidence to suggest that there has been a high incidence of residents falling or having accidents at the home. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 10 12 The registered person must 05/12/2008 ensure that the home is run in a manner that respects the privacy and dignity of the residents. Residents must be supported to follow their preferred routines each morning. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
