This inspection was carried out on 20th July 2010.
CQC found this care home to be providing an Excellent service.
The inspector found there to be outstanding requirements from the previous inspection
report. These are things the inspector asked to be changed, but found they had not done.
The inspector also made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
Random inspection report
Care homes for older people
Name: Address: Bannatyne Lodge Care Home Manor Way Peterlee Durham SR8 5SB three star excellent service 04/02/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jean Pegg Date: 2 0 0 7 2 0 1 0 Information about the care home
Name of care home: Address: Bannatyne Lodge Care Home Manor Way Peterlee Durham SR8 5SB 01915869511 01915871741 Telephone number: Fax number: Email address: Provider web address: www.fshc.co.uk Name of registered provider(s): Name of registered manager (if applicable) Tamaris Healthcare (England) Ltd Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 50 Number of places (if applicable): Under 65 Over 65 50 0 old age, not falling within any other category physical disability Conditions of registration: 0 8 Named Individual: The home may accommodate a named individual as set out in a letter to the registered person dated 22 September 2005 which establishes the basis on which the individual`s needs will be met by the home. Where necessary the home`s Statement of Purpose shall reflect any changes in service provision required for this arrangement. This condition may not apply to anyone else, other than the named individual, who falls outside the registered category. Physical disability up to a maximum of 8 persons with a physical disability, (aged 55 and over) may be accommodated commensurate with the home`s Statement of Purpose. Date of last inspection
Care Homes for Older People 0 4 0 2 2 0 0 9 Page 2 of 9 Brief description of the care home Bannatyne Lodge is a care home with nursing for older people. It has some beds registered for people who are physically disabled over the age of 55 years. It has 50 single bedrooms, each equipped with an en suite toilet and wash hand basin. Older people with or without nursing needs may be admitted, depending upon their assessed needs. The home is well situated, close to Peterlee town centre and bus services. It is accessible by people with mobility problems and there are pleasant garden and patio areas for residents to enjoy. The home is well equipped and there are a number of attractive lounges throughout the building. The fees for care and accommodation at this home range between £441.60 - £503 per week. Please contact the manager for further details. Care Homes for Older People Page 3 of 9 What we found:
The last key inspection visit for this home was completed 4 February 2009 when a quality rating of excellent was awarded. A quality rating can only be awarded or changed following a key inspection visit. This was an unannounced random inspection visit that took place on 20 July 2010. Two inspectors completed the visit. Before the visit took place we looked at information we had received about the home since the last key inspection visit. This information included notifications sent to us from the service, how the service had dealt with any complaints or concerns raised and information given about changes to the management of the home. Since January 2010 The Care Quality Commission have received two expressions of concern regarding the care provided at the home. During the visit we talked to people who use the service, their relatives and people who work in the service. We observed care practices in the home and looked at documents and records held by the home that related to how peoples needs were being met. We also looked at records relating to the management of the home. We walked around the home to make sure that it was clean, safe and comfortable. At the end of our visit, we told the person in charge about what we had found. Four requirements were made following this visit. What the care home does well: What they could do better:
There was very little evidence of any activities taking place. We were told that this was because the activities coordinator was not working that day. The environment has not been well maintained. In addition to general wear and tear, we found evidence of baths and sinks not having plugs in place and toilet seats were discolored.
Care Homes for Older People Page 4 of 9 Bathrooms were being used as storage areas, bins for paper towels were not available in communal toilets and bathrooms and equipment such as hoists and seated weighing scales were left in corridors, lounges and stair wells. We also observed some practices that did not promote good infection control. For example soiled linen not being transported correctly through communal areas and toiletries left in a bathroom. There were also syringes used for feeding, that were left on top of bedside lockers and a lack of bins provided for paper towels. Regulation 37 notifications required by the Care Homes Regulations 2001 had not been sent in to the Care Quality Commission since February 2010. We were not able to access information concerning staff recruitment and training. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 9 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 18 13 Staff must complete their training in safeguarding adults. This will help to keep people who live in the home safe and well. 04/05/2009 Care Homes for Older People Page 6 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 19 23 Put in place systems that ensure that the premises of the care home are regularly checked and kept in a good state of repair and ensures that missing, damaged or broken items are replaced without delay. So that service users continue to live in a well maintained home. 01/09/2010 2 19 23 Provide a range of suitable storage facilities for the storage of wheelchairs and other items of equipment needed within the care home. To prevent communal areas being used inappropriately as storage. 01/09/2010 3 26 13 Ensure that staff know what 01/09/2010 actions to take to prevent the spread of infection in the home. To prevent infection, toxic conditions and cross Care Homes for Older People Page 7 of 9 Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action infection. 4 38 37 Give notice to the Care Quality Commission of any deaths, illness or other events that have occurred within the care home. To ensure that the Care Quality Commission is kept informed about notifiable events that take place in the home. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 27/07/2010 1 2 3 12 31 37 Activities should be available to service users at all times and not just when the activities coordinator is on duty. The appointed manager should apply to register with the Care Quality Commission as soon as possible. Records relating to staff recruitment and training should be available for inspection. Care Homes for Older People Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
