Random inspection report
Care homes for older people
Name: Address: Bingley Wingfield Nursing Home Oakridge Court Off Priesthorpe Road Bingley West Yorkshire BD16 4ED zero star poor service 04/03/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Mary Bentley Date: 2 7 0 7 2 0 0 9 Information about the care home
Name of care home: Address: Bingley Wingfield Nursing Home Oakridge Court Off Priesthorpe Road Bingley West Yorkshire BD16 4ED 01274567161 01274566809 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Dr A T Ghoneim care home 48 Number of places (if applicable): Under 65 Over 65 48 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is: 48 The registered person may provide the following category of service only: Care Home with Nursing - Code N, To service users of the following gender: Either, Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP, maximum number of places 48 Date of last inspection Brief description of the care home Bingley Wingfield is registered to provide nursing and personal care for up to 48 people. The original Victorian building has been extended to incorporate a wing of single ensuite accommodation. The home offers both single and shared accommodation, enCare Homes for Older People Page 2 of 8 0 4 0 3 2 0 0 9 Brief description of the care home suite facilities are provided in twenty-five of the single rooms. There are communal rooms on the lower ground floor, the ground floor, and the first floor. The home is situated near Bingley and is close to local bus routes. The area has many shops and local amenities. The home has pleasant gardens that are accessible to people living in the home. Car parking is provided at the front of the building. The home has a second entrance via a ramp for wheelchair access. The home has a no smoking policy. In September 2009 the fees ranged from 408.00 to 622.00 pounds per week. Additional services such as hairdressing and chiropody are not included in the fees. Please contact the home for information about the current range of fees. Care Homes for Older People Page 3 of 8 What we found:
In March 2009 we carried out a key inspection of this service. At that time there were three requirements carried forward from the previous inspection which had not been met. The home was given new timescales to meet these requirements. In June 2009 we visited to check if the home was taking action to meet these requirements. We found that the home had met two of the requirements. They had taken appropriate action to make sure the correct recruitment procedures are followed. This has helped to make sure that people using the service are protected. The third requirement related to how the home deals with peoples nutritional needs. In June we found that the home was making good progress in dealing with this and we extended the timescale to 23 July 2009. The purpose of this visit was to check if the home had done enough to make sure peoples nutritional needs are met. This visit was unannounced and was carried out by two inspectors between the hours of 10:00 and 12 noon. During the visit we looked at peoples care records, spoke to people living in the home, staff and management and observed staff as they carried out their duties. At the end of the visit we gave feedback to the manager. We looked at the records of six people identified as being nutritionally at risk. These were the same peoples records that we looked at when we visited in June 2009. We chose these records so that we could see whether or not peoples nutritional status had improved. The manager told us that the home has continued to improve the way peoples nutritional needs are met. She said that everyone who is having their weight monitored weekly had gained weight last week. At the last visit we talked to the home about the format of the food/fluid charts. There is only a small section on the chart where staff can record food or drink given outside set meal times. The home is still using the same type of chart. We saw that staff are using the small section at the bottom of the chart to record food and drink taken by people outside set meal times, however they are not recording the time. This was discussed with the manager. We saw that night staff are recording in the daily notes when people have drinks and/or snacks at night and this is good practice. The food charts we looked at were well completed and they showed when people had been offered food/drink and had refused. The records showed that peoples nutritional risk assessments are up to date. Peoples care plans relating to eating and drinking are up to date. They include clear information for staff on the actions they should take if people continue to lose weight or if people who are at risk are failing to gain weight. The chef told us that a new four weekly menu had been devised and was starting on the day of our visit. The previous menu had not proved popular, he said people told him they would prefer a more traditional menu. Since our last visit in June the home has
Care Homes for Older People Page 4 of 8 purchased new equipment, for example new cutlery, plate guards, plastic trolleys and trays. The chef said this has helped to improve food service. We found that the home has taken appropriate action to make sure that peoples nutritional needs are identified and met. In March 2009 we made a requirement relating to staff training and training records. When we visited in June 2009 the home provided us with information on what they are doing to meet this requirement. We extended the timescale for this requirement to 28 August 2009 and we will look at it in detail at the next inspection. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 30 17 Records of all training undertaken by staff must be maintained, kept up to date and be available for inspection. To make sure staff get the training they need to care for people properly. 28/08/2009 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 8 The food charts should show the times that people have additional food or drinks so that there is an accurate record of what people have had, been offered and refused over any 24 hour period. The home should continue to look at how meal service can be improved to help make meal times a more social occasion for people. 2 15 Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
