This inspection was carried out on 6th October 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Castlethorpe Care Home The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Theresa Bryson Date of this annual service review: 0 3 0 8 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Castlethorpe Care Home Castlethorpe Brigg North Lincolnshire DN20 9LG 01652654551 01652651440 cnh.matron@yahoo.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Dr Jadwiga Craven,Mr Laurence Craven Number of places (if applicable): Under 65 Over 65 0 0 56 24 77 56 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Castlethorpe Care Home is a large home providing for the needs of 77 service users. The home is registered for the categories for old age, physical disabilities for over and under 65?s and the terminally ill. The home is divided into 2 parts, the main house and the court, which is a separate building. The court can accommodate service users with minimal needs and specialises in respite care. The main house itself is divided in two sections: a specialist wing for those suffering from the problems of dementia and the rest of the house for those with more acute general care needs and those with chronic and acute nursing needs. The units are staffed separately. Annual Service Review Page 2 of 5 The court was built a few years ago and has individual rooms, with ensuite facilities, its own sitting and dining room. There are enough toilets and bathrooms for all service users? needs. It has a work area for the staff and a small kitchen. There is also a double room facility for relatives who need an over night stay. The garden area is enclosed and all areas have wheel chair access. The main house has a modern extension on a very old farmhouse style house, which retains many of its own features. These rooms also have en-suite facilities, several sitting and dining areas, its own bathrooms and toilets and work areas for the staff. The manager?s office is in this house and there is also a flat on the top floor for staff use. It does have laundry facilities, but the bulk of the linen is sent to the company?s sister home in the same market town. The kitchen provides meals for both houses. Although the home is in a semi-rural setting it is on a bus route to Brigg, approximately 1 mile away and Scunthorpe. It is set in extensive grounds over looking the river and town plus farmland. The home specialises in providing care for a large Polish community, with referrals being made to the home from all over the Country. The home benefits by having a sister home near by for sharing of bank staff and training Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since the last annual service review. This included; the annual quality assurance assessment (AQAA) that was sent to us by the service. Surveys returned to us by people using the service and from other people with an interest about the service. What the service has told us about the things that have happened in the service, these are called notifications and are a legal requirement. The previous annual service review and what other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing an excellent service and that they know what further improvements they need to make. In the surveys returned to us people made many positive comments about the home. Including the only thing I can go on is the progress of my relative and that seems to be improving and also info is passed on. Others said the care home has pleasant, helpful staff and most staff have a genuine caring attitude. Others said nurses are always available to deal with any concerns and the staff show compassion and seem to do their best. The home continues to let us know about things that have happened since the last service review and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 30th July 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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