Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Chaseley Care Home 404 North Promenade Blackpool FY1 2LB two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jacqueline Riley Date: 0 8 1 1 2 0 0 8 Information about the care home
Name of care home: Address: Chaseley Care Home 404 North Promenade Blackpool FY1 2LB 01253352622 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Encompass Care Ltd care home 24 Number of places (if applicable): Under 65 Over 65 0 23 mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: 1 0 The service is registered to accommodate a maximum of 24 service users to include: up to 23 service users in the category of OP (older persons 65 ) 1 service user in the category MD (mental disorder, excluding learning disability or dementia). Date of last inspection Brief description of the care home The Chaseley Care Home is situated in a prominent sea front position in the North Shore area of Blackpool. It is close to transport links, which take you into the centre of Blackpool or to other areas of the Fylde coast. The home is also close to shops and other amenities. The Chaseley Care Home provides residential care for up to 24 older people. The home has four floors and there is a passenger lift to all floors. A chair lift is in place from the ground floor to the first floor. There are a number of aids and adaptations in place throughout the care home suitable for the age range and needs of residents living there. There are fifteen single rooms, nine with en-suite, and three Care Homes for Older People
Page 2 of 8 Brief description of the care home double rooms all with en-suite facilities. There is a written Statement of Purpose outlining the home purpose and function, however this has not been reviewed, and there is no other information in the Service User Guide, which would inform people who use the service of what is available to them including information about how to make complaints. The most recent inspection report was not seen to be freely accessible to users of the service. At the time of the site visit the information provided to the Commission showed that care home fees were 357 pounds per week, any additional expenses including chiropody, newspapers and additional toiletries are met by the resident or third party. Care Homes for Older People Page 3 of 8 What we found:
We carried out this Random Inspection based upon the Commission for Social Care Inspection methodology. The purpose is to ensure the home is maintaining its good standard of care as identified in the report of 16th August 2007. As part of the inspection process we looked at the quality of care in all areas including choice of home, personal care, healthcare, daily life and activities, complaints, the environment, staffing, and management of the home. We saw the home provides a full assessment of need to residents being admitted to the home. In instances where residents are placed by other professionals there is a full assessment provided so that the home knows what the needs of the resident are. Residents we spoke to told us they had received information about the home prior to them being admitted. Comments included, we were given all the information we needed. The care plans we looked at were up to date and regularly reviewed. They told us residents health and personal needs are being met. Staff told us they get all the information they need from the files to be able to provide a good level of care and to meet the individual needs of residents. Residents we spoke to said they have recently been on day trips from the home. Comments included, we have had some nice days out to the Lake District and Southport, it all went well, there are some more planned as well. Two residents have recently had a short holiday in the Isle of Man supported by staff, they told us they were anticipating another holiday next year and were looking forward to it. There are planned Christmas shopping trips for residents who will be supported by staff, residents spoken to said they are looking forward to them. There have been no complaints made to the Commission in the last twelve months. The home has investigated a concern raised with them and we saw this has been resolved and records in place to record the incident. The staff team have all attended training in safeguarding people so that they are protected. We looked around the homes environment and found there have been developments in how the home is decorated with six rooms seen having been decorated and new furniture in place. A resident told us how nice it was to have everything matching and cosy. The manager told us the refurbishment was ongoing so that all rooms will be decorated and replacement furniture in place. In addition to decoration there is a new wet room in place on the ground floor. This is well designed and residents told us they like using this facility because it is easy to use. There is no fuss, its better than the bath I think. There has been little change in the staff team. We spoke to three staff members who told us they like working at the home and are enjoying the trips and holidays that are available to residents. We saw them working closely with individual residents throughout the time spent at the home and they spoke with respect and sensitivity to Care Homes for Older People Page 4 of 8 residents at all times. The manager showed us the training programme which is currently being introduced so that the staff team are well trained and competent in their role. Residents told us they like the staff team and feel supported by them. They are very kind and always there for you. There is a manager in day to day control of the home. We were told there is to be an application made to the Commission for registration following completion of a managers qualification. The owner provides daily oversight to the running of the home and is involved in the development and training of staff as well as managing administrative issues. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action 1 31 8 There is a requirement for there to be a manager registered with Commission for Social Care and Inspection (CSCI), who will work with the registered provider to provide a good quality of care to residents living there. (Previous timescales of 31/03/06 and 31/07/06 not met) 31/10/2007 Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 31 8 There is a requirement for a manager to be registered with the Commission for Social Care Inspection. As the owner is not in day to day control of the home, it is necessary for the manager to be registered with the Commission following completion of a managment qualification, as agreed with the Commissions registration team. 31/03/2009 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
