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Inspection on 28/09/06 for Christchurch Road (1)

Also see our care home review for Christchurch Road (1) for more information

This inspection was carried out on 28th September 2006.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector found no outstanding requirements from the previous inspection report, but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

Christchurch Road offers a high quality supportive environment to its service users. Staff appeared to be very dedicated to their work and feedback from everyone was very positive. One service user said `I really like living here, I am excited about my holiday.` A visitor whose sister lived at the home for several years said `this is the best home, the staff are really nice, she couldn`t have lived in a better home.` The house offers a homely, clean environment to service users, the courtyard garden offers seating and a BBQ area. Service users bedrooms are personalised and can be locked by service users. Care plans are comprehensive and are reviewed regularly with the involvement of service users and other professionals. Procedures relating to medication are satisfactory. Service users are protected by the homes recruitment procedures and staff undertake regular on-going training. Staff receive regular supervision and an annual appraisal.

What has improved since the last inspection?

A new front door has been fitted which has improved the appearance of the entrance to the home. Procedures relating to medication have been recently reviewed due to a medication error. The manager has investigated the incident and precautions are being taken by staff to ensure that this does not reoccur.

What the care home could do better:

The carpet in the lounge is heavily stained in areas from cigarette burns and ash. This should be replaced with a more suitable floor covering. There is a faulty doorguard on the kitchen door, which must be replaced.

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