Inspection on 09/11/06 for Collins House
Also see our care home review for Collins House for more information
This inspection was carried out on 9th November 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The staff team have a good knowledge of the individual residents and their needs. Feedback from residents and visitors was very positive about the staff in the home. The home has a thorough admission procedure. People are given the opportunity to visit the home and a senior member of staff assesses the person in their own home to make sure their needs can be met. The home is clean and has a friendly atmosphere. There are no unpleasant smells. The local GP and district nurse are in regular contact with the home and confirmed that they have a good relationship with the home and no concerns about the care given.
What has improved since the last inspection?
Thurrock Council have appointed a permanent manager, who has many years of experience and has the skills and qualifications to carry out her role. Some new equipment and beds have been obtained to improve the life of the residents. The appointment of an activities person has meant that there is more to keep the residents occupied.
What the care home could do better:
Staff morale is low due to the many changes they have experienced over the last two years and the continuing uncertainty of the future of the home. Thurrock Council must make sure that there are enough staff at all times of the day and night to meet the needs of the residents. Some areas of the home are in need of decorating and some furniture needs to be replaced. The training programme for the staff must be more structured to ensure all staff take advantage of training opportunities that give them the skills to do their job. Record keeping in care plans and medication records must be clearer to make sure that residents get the best care and are not put at risk. Clinical waste must be disposed of safely to prevent the risk of infection.