Inspection on 09/10/07 for Collins House
Also see our care home review for Collins House for more information
This inspection was carried out on 9th October 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
There was a sound system in place to safeguard the personal pocket monies of the people living at the home. The number of care staff having achieved NVQ level 2 or above exceed the recommended ratio. Some people living at the home spoken with as part of this visit reported, · "The staff are very good, I get on well with everybody" · "The girls really work very hard" · "We get nice things to eat" · "Quite a nice place to live". Some relatives spoken with were very positive about the care provision at Collins House. One person said, "X is better today than when he/she first went there years ago"
What has improved since the last inspection?
Each person`s file sampled at this visit contained risk assessments covering all areas of daily life encountered by individuals living at the home although these do need to be further developed. Files also included records of weights taken regularly contributing to the monitoring of peoples` health. Since the previous inspection site visit an additional clinical waste disposal bin had been secured ensuring that clinical waste is disposed of safely to prevent the risk of infection. The manager has registered with CSCI since the previous inspection of this service.
What the care home could do better:
Care plans aren`t being used as effective working documents and do not contain sufficient detail to ensure that the care, support and risk management strategies are specific to individuals. The person in charge needs to review the daily routines of the home to make sure that peoples` individual choices are taken into account and the home is run for the residents and not to suit the staff. The home does not have a training plan to ensure that the staff team have the necessary updated skills to promote and protect the health, safety and welfare of the people living at Collins House Residential Home (Medication administration, Health and safety, Infection Control, the Protection of Vulnerable Adults, moving and handling, first aid, basic food hygiene and fire awareness). The refurbishment programme of the home must continue to improve the environment for the people living there. The staffing levels at the home need to be reviewed to ensure that sufficient staff are deployed to meet the needs of the residents at times of peak activity The staff team lack direction and appropriate supervision, the person in charge needs to review the management systems in the home to make sure the ethos of the home supports the rights of the people living there. The quality assessment process at the home needs to be developed to help to drive the quality of the service provision forward for the benefit of the people living there.