Inspection on 01/12/05 for Crest House Care Home
Also see our care home review for Crest House Care Home for more information
This inspection was carried out on 1st December 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The accommodation at Crest House is comfortable, safe and well maintained. A pleasant courtyard, gardens and lawns surround the Home. There is currently re-decoration and re-furbishing underway but it has been well planned to cause minimal disruption to the residents. Good processes are in place for the ordering, administration and disposal of medication. The staff at Crest House recognise the importance of ensuring individual needs and beliefs are met, offering choice and flexibility for the routines of daily living and a good programme of activities is in place. There is good financial management of personal monies and good practise for the management of complaints is in place.
What has improved since the last inspection?
The pre-admission assessment pro-forma has been developed and has subsequently been trialled and evaluated. It is comprehensive, providing suitable information as a basis for a care plan. Good progress has been made in providing formal training opportunities for the staff, as the Home has recently purchased a distance learning training package of which medication is a part. The aim is that all care staff will undertake that training. The Hoist, which was rarely used and had not been serviced regularly, is now being stored upstairs and is labelled as out of use. This meets the Requirement from the last Inspection.
What the care home could do better:
The Resident`s Guide needs completing although progress continues to be made. The Manager must confirm in writing that following a pre-admission assessment, the Home can meet the resident`s needs in respect of health and welfare. This was a Requirement of the last Inspection. Progress is being made in the development of Care Plans, but the health, personal and socialneeds and the care required, must be documented in a Care Plan for each resident. Progress has been made in developing effective quality assurance but the questionnaire must be distributed to residents and their relatives to meet the Requirement from the last Inspection. Radiators must be guarded, to reduce the risk of residents being burnt if they fall against them. Currently only 17% of care staff are training / trained in NVQ level 2: this will rise to 23% once the carer enrols for the course in March. All staff must be trained in Moving & Handling: similarly all staff must be trained in First Aid. All staff should have access to formal supervision at least six times a year.