Inspection on 10/06/09 for Delaheys Nursing Home
Also see our care home review for Delaheys Nursing Home for more information
This inspection was carried out on 10th June 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Delaheys Nursing Home The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Marie Cordingley Date of this annual service review: 1 0 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 215 Clifton Drive South Lytham St Annes Lancashire FY8 1ES 01253714946 01253782097 delaheysuk@btconnect.com www.delaheys.co.uk Mr Alan Wilson,Mrs Carolyn Wilson Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 28 The registered person may provide the following category of service only: Care home with nursing - Code N. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP. The maximum number of service users who can be accommodated is: 28. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The special condition of registration relating to a person with a physical disability was removed in August 2008. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Delaheys is a Care Home with Nursing that is registered to offer care and nursing for 28 people over the age of 65 years. The home is a detached property with ground, first and second floor levels. There is a passenger lift in place. Gardens are to all sides of the home and a large conservatory is at the front. Accommodation is in single and double rooms, some with en-suite facilities. The home is furnished to a high standard. At the time of this visit the fees for care were from 508 pounds to 650
Annual Service Review Page 2 of 6 pounds with some extra costs for hairdressing, newspapers and chiropody. The registered providers are Mr and Mrs Wilson and Mrs Wilson manages the day-to-day care of the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. The AQAA included examples of improvements made since the last inspection and also demonstrated that the manager constantly monitors all aspects of the service. We received ten completed surveys from people who live or work at the home. On the whole responses were very positive. Comments included; The service does well in every aspect. We are all treated well, I like living here. I am proud to be working here, the home is run to the highest of standards. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. The Commission have not received any concerns or complaints about the service and we have not received notification of any events to cause us concern. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 7th May 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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