Random inspection report
Care homes for older people
Name: Address: Dennyshill Glenthorne Road Duryard Exeter Devon EX4 4QU two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Louise Delacroix Date: 1 1 0 5 2 0 0 9 Information about the care home
Name of care home: Address: Dennyshill Glenthorne Road Duryard Exeter Devon EX4 4QU 01392259170 Telephone number: Fax number: Email address: Provider web address: tracey@dennyshill.co.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Tracey Victoria Anne Hibberd care home 9 Number of places (if applicable): Under 65 Over 65 9 9 9 learning disability mental disorder, excluding learning disability or dementia physical disability Conditions of registration: 9 0 9 Client group MH mental handicap (learning disability) [40 years and over] Client group MH(PH) mental handicap with physical disability [40 years and over] Main client group MH(E) mental handicap who are elderly Date of last inspection Brief description of the care home Dennyshill is situated in a quiet area of Exeter, close to the university. Nine older people with a learning disability live at the home. All accommodation is provided on one level. There are two double rooms and five single bedrooms. There is one bathroom with a level entry shower and a bath, which is not assisted. The
Care Homes for Older People Page 2 of 7 Brief description of the care home manager/owner lives on site. The cost of the service ranges from 357 - 426 pounds per week, with additional changes for hairdressing, chiropody, transport at 40p per mile per resident, toiletries and clothes. The statement of purpose/service user guide is kept in the hall. Care Homes for Older People Page 3 of 7 What we found:
We carry out unannounced random inspections to help us monitor the quality of care. During our visit, we met with everyone living at the home, some people were sitting out on the decking, others were watching television and some people were in their own rooms looking at magazines or watching television. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
