Inspection on 12/09/06 for Hook Hall
Also see our care home review for Hook Hall for more information
This inspection was carried out on 12th September 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Excellent. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
There was a range of information that was explained to the resident and their representative at the time of their admission to the home so that residents were made aware of their rights and entitlements. Residents were encouraged to be independent as much as possible and to make their own choices about how they lived their lives. Care planning information was very detailed so that staff were clear about what actions were needed to meet residents` needs. Individual risk assessments considered the benefits to residents` from taking risks, whilst also being specific about how risks were to be managed properly to safeguard residents` from harm. The home had good relationships with other healthcare specialists and this helped to ensure that the specific healthcare needs of the residents` were met. Residents were able to enjoy a range of activities and suitable and appropriate activities were provided for those residents with dementia and this helped to meet their social and recreational needs. Staffing levels were good and staff received a wide range of training which equipped them with the knowledge and skills to be able to meet residents` needs. The home had a good atmosphere and this contributed to the pleasantness of the environment for the residents`. Residents and relatives were encouraged and given the opportunity to voice their views and to contribute towards how the home was run.
What has improved since the last inspection?
There were no requirements made from the last inspection visit. The home had acquired some new beds with appropriately fitting bed safety rails along with some bumpers to protect the safety rails and this safeguarded residents` from risk of harm.
What the care home could do better:
Lockable space must be provided in each of the resident`s rooms so that residents who choose to look after their own medications and money can do so safely without risks to themselves or others. Hot water temperature monitoring arrangements must be reviewed and appropriate actions taken to ensure that residents` safety is maintained. The home must have an up to date electrical wiring certificate to show that the wiring in the home is safe so that residents` are not at risk of harm.