This inspection was carried out on 25th November 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Ince Blundell Hall The quality rating for this care home is: The rating was made on: three star excellent service 2 9 0 5 2 0 0 7 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Margaret VanSchaick Date of this annual service review: 3 0 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Ince Blundell Liverpool Merseyside L38 6JL 01519292596 01519292188 enquiries@ibhnursinghome.org Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Augustinian Nursing Sisters Number of places (if applicable): Under 65 Over 65 0 22 Four beds registered for Younger Adults over 50 years of age Service Users to Include up to 22 (OP) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Ince Blundell Hall is registered to provide 24 -hour accommodation, support and nursing care for up to 22 older people. The service is owned and managed by the Augustinian Nursing Sisters, several of whom have lived and worked within the service for many years. At present the home is not admitting residents for long term care, but is supporting residents and families with short term, post operative or respite care needs. The service has strong catholic links and provides support to many members of the catholic clergy and faith, however the service also offers a service to people with differing religious beliefs.
Annual Service Review Page 2 of 6 2 9 0 5 2 0 0 7 The manager of the service is Sr. Gemma Hughes who has managed the service for the last 14 years. Ince Blundell Hall is set in extensive well maintained private grounds. The majority of residents accommodation in the service is provided in single rooms, with one double room available. Bedrooms are located on the first and second floor and a lift is also available. The service offers residents the benefit of living in quiet surroundings with picturesque views of the surrounding countryside As a listed building, the home are obliged to provide tours on request to people who express an interest, however, these are limited to the grounds and lower communal rooms and pantheon. The village church for Ince Blundell is internally accessible from the service and residents can attend. This does not form part of the registered premises. Fees are currently £600 per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? An annual quality assurance assessment (AQAA) was sent by us to the service. The AQAA is a self assessment and a dataset that is filled in once a year by all providers and it is one of the main ways that we will get information from providers about how they are meeting outcomes for people using their service. The AQAA also provides us with statistical information about the individual services and trends and patterns in social care. Surveys returned to us by people using the service and from other people with an interest in the service. Information about how the manager has managed any complaints. What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last twelve months. Relevant information from other organisations and what other people have told us about the service. What has this told us about the service? The service has completed the annual quality assurance assessment (AQAA). At the time of this report we received completed survey forms from 6 residents. Responses to the questionnaires were positive. Some families have completed their relatives questionnaire on their behalf. Comments included: The love and care provided by Ince Blundell Nursing Home is excellent. All the staff have time and interest in providing all the care, help and comfort that my husband needs at all times. This is an exceptional nursing home, which provides all the care and support we could have hoped for. He wants for nothing. The home provides care and attention at all times. Staff are trained to listen to both residents and relations. If my father does not eat well at the appointed time, I know staff will offer food later. The very fact that my father is still with us is testament to the care and attention he receives. Personally the home looks after my needs very well and cares for me. I find my dietary needs are also met. I would just like to add that the atmosphere of the home is very warm and welcoming. Any visitors I have, receive the same impression. My family are especially pleased that I am here in such a beautiful place. Another advantage is the beautiful grounds surrounding the home. All of the staff support my mum with loving care. They also support the family. Their Annual Service Review Page 4 of 6 hospitality to all of my mums visitors could not be better. My mum requires increasing care because of her illness and she always receives it. The home provides excellent accommodation in a beautiful setting. There is always a calm atmosphere conducive to the needs of the older person. First class standards of hygiene. Excellent well balanced menus. The staff provide excellent and friendly care to each individual. In every respect the older person is treated with the utmost care and dignity. These high standards should be seen as the criteria that other homes should strive for. We also received completed survey forms from 5 staff. Comments included: I believe all of our residents get quality and quantity care. The home does very well looking after all the residents. We often receive cards from families and friends thanking all of the staff for how well we have looked after their relatives. The residents are well cared for and the nursing home is spotlessly clean and free from smells. Residents are made to feel at home and some visitors have stated that the staff here are like guardian angels and are happy with the wonderful care given. Residents who come for respite care come back regularly. We care well for the residents. Our standards are high and we treat residents with the respect they deserve. The home provides a caring and spiritual environment for the residents. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. We will do a key inspection by 30th September 2010. We can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 5 of 6 Reader Information
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