Inspection on 05/09/07 for Ingersley Court
Also see our care home review for Ingersley Court for more information
This inspection was carried out on 5th September 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home promotes equality by treating people as individuals to make sure their diverse needs are appropriately met. Prospective residents` needs are assessed before they move into the home and they are provided with written information about the home and can visit or stay on a trial basis. This ensures they have all the information necessary to decide whether the home can meet their individual needs. Residents` care plans identify their health and personal care needs and include information on what staff need to do to meet those needs so that people receive the care they need in the way they prefer. Relatives and friends are able to visit the home as they wish so the people who live there are able to keep in touch with their families. The people who live in the home said the food offered is usually good so they enjoy a varied diet. People who live in the home are asked for their views about the home and there is a thorough complaints procedure, so they know their concerns will be listened to and acted upon. The home is well maintained with good standards of décor and furnishings so that the people who live there live in safe, comfortable surroundings.Thorough recruitment checks are carried out before staff start work at the home to make sure they are suitable to work with the people who live in the home.
What has improved since the last inspection?
The medication procedures have been reviewed and updated to make sure that the people who live at the home get their medicines as prescribed. Staff have received training on protecting vulnerable adults from abuse to make sure that the people who live at the home are protected from possible harm. An activities co-ordinator has been appointed and is due to start work at the home at the end of September to ensure there is a regular programme of activities for the people who live there. The dining room furniture and armchairs on the ground floor have been replaced and a number of bedrooms and corridors have been re-decorated to make sure that people continue to live in comfortable, well maintained surroundings. The people that live in the home are now more involved in staff recruitment so they can have their say about new staff who will work with them. Two senior staff from within CLS spends four days a week in the home supporting staff with the administration of medication, further developing care plans and communication issues to make sure that improvements in the home continue.
What the care home could do better:
The roles and responsibilities of care staff and how they should be providing care for the people who live in the home should continue to be re-in forced in staff meetings and in individual supervision.