Inspection on 10/05/05 for Lavender House Retirement Home For The Elderly
Also see our care home review for Lavender House Retirement Home For The Elderly for more information
This inspection was carried out on 10th May 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Residents expressed their satisfaction with the care received. One resident said the home is as nice as you can get anywhere, the food is good and staff are kind. Another said she was underweight when she came into the home and has now put on two stones in weight which reflects the care and food provided. Residents are encouraged to retain a level of independence and are supported to go out for visits to family and friends or to the local shops. The home has a homely atmosphere and relatives and friends are made welcome.
What has improved since the last inspection?
The manager is making progress with training needs and staff appear happier and more motivated as a result. Records being kept now include for maintenance, staff and resident meetings, monthly entertainments taking place in the home, manager audits of the home and residents` questionnaires. The manager is changing staff routines which is proving beneficial to residents.
What the care home could do better:
The procedures for recruiting staff must improve to ensure the safety of residents. Offensive odours must be eliminated and the standard of cleanliness and hygiene improved. Equipment must be regularly maintained, examined and serviced to ensure the safety of residents and staff.